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LevelBlue Managed Security Services vs. Softchoice

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A

    Softchoice

    Score9 out of 10
    N/ASoftchoice is a technology solutions and services provider headquartered in Toronto that equips organizations to be agile and innovative, and for their people to be engaged, connected and creative at work. That includes moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology.N/A
    Pricing
    LevelBlue Managed Security ServicesSoftchoice
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelBlue Managed Security ServicesSoftchoice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    LevelBlue Managed Security ServicesSoftchoice
    Likelihood to Recommend
    9.1
    (5 ratings)
    9.0
    (1 ratings)
    User Testimonials
    LevelBlue Managed Security ServicesSoftchoice
    Likelihood to Recommend
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
    Read full review
    Softchoice
    Softchoice is my go-to reseller for all things related to licensing. They have skilled resources available for many complicated enterprise licensing needs.
    Incentivized
    Read full review
    Pros
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
    Read full review
    Softchoice
    • Requirements gathering.
    • Pre-sales support.
    • Licensing experts.
    Incentivized
    Read full review
    Cons
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
    Read full review
    Softchoice
    • They do not always have staff deployment resources, and sometimes use contractors.
    Incentivized
    Read full review
    Alternatives Considered
    LevelBlue
    We have not really looked at other products.
    Incentivized
    Read full review
    Softchoice
    No answers on this topic
    Return on Investment
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
    Read full review
    Softchoice
    No answers on this topic
    ScreenShots