TrustRadius: an HG Insights company

LevelBlue Managed Security Services vs. TD SYNNEX (Tech Data + Synnex)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A

    TD SYNNEX (Tech Data + Synnex)

    Score9 out of 10
    N/ATD SYNNEX is a global distributor and solutions aggregator for the IT ecosystem formed from the late 2021 merger of Tech Data and Synnex. It is the largest distributor of IT technologies in the world, surpassing Ingram Micro post-merger (as of 2022).N/A
    Pricing
    LevelBlue Managed Security ServicesTD SYNNEX (Tech Data + Synnex)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelBlue Managed Security ServicesTD SYNNEX (Tech Data + Synnex)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    User Ratings
    LevelBlue Managed Security ServicesTD SYNNEX (Tech Data + Synnex)
    Likelihood to Recommend
    9.1
    (5 ratings)
    1.0
    (2 ratings)
    User Testimonials
    LevelBlue Managed Security ServicesTD SYNNEX (Tech Data + Synnex)
    Likelihood to Recommend
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
    Read full review
    TD SYNNEX
    Must be honest, even they know that their backend for clients is always with problems. They ignore the clients, workers don't care and so lose sales.
    Read full review
    Pros
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
    Read full review
    TD SYNNEX
    • Very slow replying... sometimes days
    • Prices are higher then on the web
    • Almost impossible to talk with someone that knows anything about their job
    Read full review
    Cons
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
    Read full review
    TD SYNNEX
    • Inventory
    • pricing
    • sales representatives
    • customer service
    Read full review
    Alternatives Considered
    LevelBlue
    We have not really looked at other products.
    Incentivized
    Read full review
    TD SYNNEX
    I did not select TDSynnex
    Read full review
    Return on Investment
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
    Read full review
    TD SYNNEX
    No answers on this topic
    ScreenShots