Lightning Tools Social Squared Discussion Board vs. Troop Messenger

Their customer service it top notch and always responsive. I struggled in the beginning a little bit because I'm not tech savvy and we had to add it to our SharePoint site but they helped me along the way and even had share screen meetings with me to assist!!

Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.

• Organizing Data
• Opens up discussion, whether publicly or anonymously
• Easy to setup

• Sending a single message to multiple users and multiple groups at once.
• Any participant of the group call can add more participants to the ongoing group call.
• Search filters help you find groups, text files, images, videos, and more in just one go.
• It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.

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• I would love to be able to assign various people as administrators of different topics (this may be an option now but a couple years ago it wasn't)

• To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.

Our employees really like the fact that they can find things easily with the search feature and add questions and comments as they see fit.

The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.

• We signed up for a 3 year contract and hope to do another 3yr contract when this one is up. :)

• Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.