Limelight Software vs. Linnworks

Limelight is well suited for reporting, especially if you're GL is integrated with it. I've been able to create many different types of reports for a wide user base. It's easy to copy reports and change them based on different scenarios. Limelight has been great as a replacement for Excel for forecasting and budgeting. We have many users updating their individual forecasts, which then get consolidated. Previously, we would have to manually consolidated many Excel workbooks. Now this is done automatically by Limelight. Limelight struggles with processing speed if you create more complex reports/templates. I've asked how to speed up reports and most of the response is to make them less complex or have less people using the templates, neither of which work well for us as a solution. The help desk response use to be much better in the past. They have struggled in this area recently.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Would have recommended it 5 years ago, but now absolutely not a chance. Pricing is obscene and the service is appalling. Save yourself time and money by looking elsewhere. Linnworks has one advantage over other providers and that is their integrations with smaller eCommerce channels, this is not worth the money... You could employ someone for 5 minutes per day to pull smaller marketplaces onto a different service via CSV.

• Agile reporting
• Collaborative forecasting and budgeting
• Up to date reporting with GL integration

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ease of use for both me and my colleagues
• Manages all inventory on multiple channels and marketplaces
• Simple method of printing invoices and shipping labels saves so much time and requires no manual input

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Complex template speed
• Customer service response - was good initially, but has become worse recently
• Formatting options in charts

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Pricing
• Support
• Features

Felt modern. Liked how it was similar to Excel. Liked the flexibility.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As I have used Linnworks from day one, I constantly get contacted by Linnworks competitors asking me to try their system, however I cannot see any reason to move from a software package that we are all comfortable with, to a different system. It would seem pointless to move to a system that does not have the full functionality of Linnworks.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Limelight has helped us increase the speed of our forecasting, budgeting, and reporting
• Limelight has helped us create models to look at many years in the future.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• None
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