LingoHub vs. Smartcat

A multinational company is managing a large-scale localization project with translators, reviewers, and project managers spread across different countries. They need a platform that allows seamless collaboration, ensures translation consistency, and maintains version control without delays caused by time zone differences or manual file exchanges.

Incentivized

Smartcat is well suited for documents longer than 500 words. It is less appropriate for audio-visual translation.

Incentivized

• Translation
• Localization
• Prefill function

• Segmentation.
• Translation overall quality.
• Customer service.
• Pricing.

Incentivized

• Updates
• Interface changes

• Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating.
• UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager.
• Their support team can take a long time to reply which often crucial for urgent projects.

Overall it's very easy to use. It has a well design and intuitive GUI and its customer support is fast enough when there is something unclear.

We also tried Memsource but it was lacking in terms of overall user experience and ease of use. Assigning projects in SmartCAT is a much more intuitive experience, plus it has all these other additional features that are absent from Memsource (like payment solution for freelancers). On top of that, the SmartCAT is absolutely free to use.

• Lingohub improved our localization efficiency by automating workflows, reducing manual tasks, and enhancing team collaboration
• By enabling high-quality translations and maintaining consistent branding across languages, Lingohub has supported our global business objectives
• No negative impacts

• Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients.
• Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue.
• Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers.