Livecaller vs. Zendesk Chat
Livecaller vs. Zendesk Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Livecaller | N/A | LiveCaller is a solution that combines different communication channels (Chat, Call, Co-Browsing, Social Messaging Apps) into one platform. Web Chat - direct text communication with web visitors Web Call - direct voice communication with visitors to connect with customers over an audio call. Co-browsing - also known as collaborative browsing, empowers customer support agents to collaborate with the visitor's browser in real-time. The agent… | N/A | |
Zendesk Chat | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
Livecaller | Zendesk Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
More Pricing Information |
Livecaller | Zendesk Chat | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Livecaller | Zendesk Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Livecaller | Zendesk Chat | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.4 (3 ratings) |
Livecaller | Zendesk Chat | |
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Likelihood to Recommend | Livecaller No answers on this topic | Zendesk |
Pros | Livecaller No answers on this topic | Zendesk |
Cons | Livecaller No answers on this topic | Zendesk |
Likelihood to Renew | Livecaller No answers on this topic | Zendesk |
Support Rating | Livecaller No answers on this topic | Zendesk |
Alternatives Considered | Livecaller No answers on this topic | Zendesk |
Return on Investment | Livecaller No answers on this topic | Zendesk |
ScreenShots | Zendesk Chat Screenshots |