What users are saying about
2 Ratings
2 Ratings
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Score 7 out of 100
48 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

LiveVault

Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud is very well suited for doing data backup from the storage environment in the data center. It does this job well with an easy and straightforward user interface. There is minimal learning curve to get started. We wanted to use the cloud for backup instead of expanding storage in the data center and hence went with this solution. We do data recovery on a regular basis and have been able to retrieve data from Veeam backup in a very straightforward manner meeting the recovery time and recovery point objectives
Shiv Shivakumar | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

LiveVault
8.5
Veeam on IBM Cloud
8.2
Universal recovery
LiveVault
6.0
Veeam on IBM Cloud
8.0
Live recovery
LiveVault
9.0
Veeam on IBM Cloud
8.0
Recovery verification
LiveVault
6.0
Veeam on IBM Cloud
10.0
Business application protection
LiveVault
9.0
Veeam on IBM Cloud
8.1
Multiple backup destinations
LiveVault
9.0
Veeam on IBM Cloud
8.0
Incremental backup identification
LiveVault
9.0
Veeam on IBM Cloud
8.0
Backup to the cloud
LiveVault
9.0
Veeam on IBM Cloud
8.0
Deduplication and file compression
LiveVault
9.0
Veeam on IBM Cloud
8.0
Snapshots
LiveVault
9.0
Veeam on IBM Cloud
8.4
Flexible deployment
LiveVault
8.0
Veeam on IBM Cloud
8.2
Platform support
LiveVault
9.0
Veeam on IBM Cloud
8.3
Retention options
LiveVault
9.0
Veeam on IBM Cloud
8.1
Encryption
LiveVault
9.0
Veeam on IBM Cloud
8.0
Management dashboard
LiveVault
Veeam on IBM Cloud
8.1

Pros

LiveVault

  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

  • File-level restores are incomparably quick
  • Complete file server restores in minutes vs. hours - perfect for a critical situation
  • Images for application upgrades
Anonymous | TrustRadius Reviewer

Cons

LiveVault

  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

  • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
  • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
  • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
David Johnson | TrustRadius Reviewer

Usability

LiveVault

No score
No answers yet
No answers on this topic

Veeam on IBM Cloud

Veeam on IBM Cloud 10.0
Based on 1 answer
Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
Anonymous | TrustRadius Reviewer

Support Rating

LiveVault

No score
No answers yet
No answers on this topic

Veeam on IBM Cloud

Veeam on IBM Cloud 8.6
Based on 2 answers
At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
Anonymous | TrustRadius Reviewer

Alternatives Considered

LiveVault

LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

We wanted the reliability of IBM and they deliver. The other vendors do not have a long history of customer service. It made it an easy sell with our executives to trust that a cloud operation delivered by IBM would be successful and worthy of their reputations. They did not trust many of the latest startups.
Anonymous | TrustRadius Reviewer

Return on Investment

LiveVault

  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

  • We save on staff time by reducing the man-hours required for backups
  • Customers wait less time for data (they were waiting up to hours before)
  • Complete system recovery for application upgrades - we had data loss problems with this before
Anonymous | TrustRadius Reviewer

Screenshots

LiveVault

Pricing Details

LiveVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LiveVault Editions & Modules

Additional Pricing Details

Veeam on IBM Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Veeam on IBM Cloud Editions & Modules

Edition
Veeam Availability Suite$151
Veeam Backup and Recovery$111
Veeam Physical Agent$181
  1. per VM
Additional Pricing Details

Rating Summary

Likelihood to Recommend

LiveVault
7.0
Veeam on IBM Cloud
8.1

Usability

LiveVault
Veeam on IBM Cloud
10.0

Support Rating

LiveVault
Veeam on IBM Cloud
8.6

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