Lob vs. Vistaprint

Lob has always been able to show us our mailing and projected volume very timely and accurately, and has consistently delivered solutions in the majority of cases. However, due to the complexity and variability of the insurance industry, unique situations occasionally arise that may fall outside their current capacity or operational model.

Incentivized

Well suited: Business Cards Address Stamps Vehicle Magnets Brochures Pretty much any of your basic collateral the doesn't require a lot of finish work Less appropriate Jobs where you really should look at a hard proof before approving

Incentivized

• Address Verification and NCOA Cleaning
• Autocomplete for our forms that allow a user to SKIP typing
• Printing and mailing documents automatically over API

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• Collaborative creativity.
• Ease of use.
• Amazing quality.

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• I'm not sure why it defaults to the test environment once we're logged in.
• Make it easier to navigate back to the search results without starting a new search.

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• Would be nice if the sizes of the materials were standard sizing.

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will continue to use for specific mailing requirements

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In my opinion, the admin usability is horrendous. Specifically when looking for specific mailers, the search and pagination UI requires back end loading, it doesn't allow opening in new browser windows, it doesn't remember state when clicking into mailer requiring you to search again. I've started using Claude Code integrated with the API instead of clicking through the Admin UI because, in my experience, it is so hard to use.

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i never witnessed a problem with lob

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perfect except from a minor tracking options missed

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good support, not many examples I can think of

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didn't participate but as for my information it was smooth

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Root keeps Lob because it is already deeply integrated into our systems, and replacing it would require significant engineering effort with limited expected cost savings. As well as the unknowns that come with other options, switching vendors would likely require a significant multi-quarter effort without clear cost savings or efficiency gains.

Incentivized

Adobe Spark is limited to templates and customizable features and shutter stock has a lot of images and assets but never what I need. I like being able to use what I have and Vistaprint will tell me what will work and what won’t work in case of resolving issues or not and the others aren’t as easy to use as well.

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it can be better because the volume pricing method doesn't benefit the clients much but lob itself

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it will scale very well if its for saas companies

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decent overall

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• Extremely positive reducing cost of managing the mail production process and spending on paper, printers, and printer supplies.
• More secure than sending spreadsheet to a mailing house.

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• Positive Impact: I don't need a lot of materials for my business. But when I do need them, it's nice to be able to choose from a good selection. And the product is pretty good.

Incentivized