47 Ratings
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Score 7.7 out of 100
7 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

LogRhythm NextGen SIEM Platform

I will say that the LogRhythm NextGen SIEM Platform is well suited for an organization that is not very big but has multiple log sources. Or a lot of non-technical employees who do not know how to code or do write custom queries. Typically it is a good fit for universities and mid-range startups. This has an excellent interface, dashboard, useful for managing roles, but it doesn't provide the level of customization that a technical person with knowledge of coding probably would prefer. Software like Splunk and Elastic Search are much more flexible in terms of the granularity of the search.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

Symantec Critical System Protection (CSP) is very well suited for environments that do not change such as point of sale systems and critical servers. This product is spectacular at protecting end of life operating systems when supporting legacy software prevents upgrades. When security updates are no longer available, CSP will prevent exploits and other malware from taking advantage. This product is not well suited for systems that require a lot of changes. For one, it does not notify when a change has been blocked by CSP, causing some server administrators to waste many hours chasing a phantom technical problem when turning off CSP could have solved it right away. Also, profiling takes time so systems that constantly change would need hundreds of exceptions made.
Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

LogRhythm NextGen SIEM Platform
8.6
Symantec Critical System Protection
Centralized event and log data collection
LogRhythm NextGen SIEM Platform
9.5
Symantec Critical System Protection
Correlation
LogRhythm NextGen SIEM Platform
9.0
Symantec Critical System Protection
Event and log normalization
LogRhythm NextGen SIEM Platform
8.7
Symantec Critical System Protection
Deployment flexibility
LogRhythm NextGen SIEM Platform
8.3
Symantec Critical System Protection
Integration with Identity and Access Management Tools
LogRhythm NextGen SIEM Platform
7.9
Symantec Critical System Protection
Custom dashboards and views
LogRhythm NextGen SIEM Platform
9.2
Symantec Critical System Protection
Host and network-based intrusion detection
LogRhythm NextGen SIEM Platform
7.4
Symantec Critical System Protection

Pros

LogRhythm NextGen SIEM Platform

  • LogRhythm is a great SIEM to learn content on because the building blocks are very intuitive and easy to implement. All of the concepts relevant to content development are literally represented as drag and drop building blocks that can be easily manipulated.
  • The statistical building blocks contain powerful anomaly detection capabilities that are extremely difficult to implement in other SIEMs or not possible at all.
  • LogRhythm does better event classification than any other SIEM by far. My team typically drops all classification schemes from default installations of SIEMs and rebuilds them from scratch. I can actually use LogRhythms event classifications in rules without worrying about excessive partial matches or correlating unwanted events.
Joel Eng | TrustRadius Reviewer

Symantec Critical System Protection

  • Data Center Security 6.0 and higher allows you to easily build out policies to deploy to monitor/block what is required/needed.
  • The agent that is installed on the hosts has a small footprint in terms of CPU and memory usage.
  • The ability to customize it anyway you need to as well as utilize out of the box policies to monitor critical OS functionality.
Anonymous | TrustRadius Reviewer

Cons

LogRhythm NextGen SIEM Platform

  • While searching for log events is quick, the interface isn't as user-friendly as other SIEM products.
  • Many of the administrative/management functions are only available through the full LogRhythm desktop console, not through the web console.
  • The LogRhythm agent, when used for FIM and RIM, is very memory intensive.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

  • Tuning takes a very long time
  • Turning the product on or off can take time
  • When an action is prevented by CSP, there is no pop up or notification, making this a burden for server administrators
Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

Likelihood to Renew

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 9.0
Based on 1 answer
LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
James Harrison | TrustRadius Reviewer

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Usability

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 2 answers
LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Support Rating

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 18 answers
Support has always been fantastic for this product compared to many other support providers I've worked with. They are always very friendly and seem to be well trained and knowledgeable and never have to wait long for a solution. We usually get the issue fixed in the first call, but also we really haven't had to use support a ton so that's also a plus
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

Symantec Critical System Protection 10.0
Based on 2 answers
They respond quickly and efficiently without the need to reiterate the actual issue. Their backline support is amazing and always there for us when it is needed. They explain the troubleshooting steps taken and what they did to help us resolve the issue just incase it creeps up again we have the information to correct it ourselves.
Anonymous | TrustRadius Reviewer

Implementation Rating

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 3 answers
  • Buy professional services.
  • Buy and implement the system if possible.
  • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
  • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
  • Don't be afraid to call for help during your first months of use.
  • Don't close any ticket until you are sure the expected results are verified.
  • Use the community forums to discuss issues with your peers.
  • Watch the training videos offered by L R University.
James Harrison | TrustRadius Reviewer

Symantec Critical System Protection

No score
No answers yet
No answers on this topic

Alternatives Considered

LogRhythm NextGen SIEM Platform

LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

We evaluated Bit 9 and you have more flexibility with the rule set and do not rely on the cloud to tell you what is approved and not approved. You build out the policies the way you need them to be and who better knows the environment that the people that work it daily.
Anonymous | TrustRadius Reviewer

Return on Investment

LogRhythm NextGen SIEM Platform

  • The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime.
  • Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer).
  • The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows.
Anonymous | TrustRadius Reviewer

Symantec Critical System Protection

  • Great protection for unchanging systems
  • We have comfort that the protected systems are safe from intrusion
  • Excellent price
Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer

Pricing Details

LogRhythm NextGen SIEM Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Critical System Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LogRhythm NextGen SIEM Platform
7.7
Symantec Critical System Protection
5.0

Likelihood to Renew

LogRhythm NextGen SIEM Platform
9.0
Symantec Critical System Protection

Usability

LogRhythm NextGen SIEM Platform
8.0
Symantec Critical System Protection

Support Rating

LogRhythm NextGen SIEM Platform
8.0
Symantec Critical System Protection
10.0

Implementation Rating

LogRhythm NextGen SIEM Platform
8.0
Symantec Critical System Protection

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