Likelihood to Recommend Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
Read full review Solarwinds SEM is great for generating reports for investigation purposes. Once you set up the connectors you can walk away and the product runs without needing maintenance. It was however pretty difficult to create the reports and alerts when now starting out and it can be very intimidating for new users.
Read full review Pros Well documented and easy to set up. Their alerting mechanism is really great especially when it comes to application monitoring. Our data analysis in Kibana is made easy with the solution for Logz.io. The issue checking and fixing is escalated quickly and is reported in time. Read full review It does a great job of notifying us when accounts have been locked out. We can then find out the device on the network where the login attempt occurred. Searching for incidents is now a lot faster with the implementation of the HTML 5 interface. Read full review Cons Its price can be very high, so you should have good control of it to avoid exaggerated figures. Some functions can be confusing. It has limits to create subaccounts, which is a big problem for large companies. Read full review All SolarWinds product suffer from slow response times in management portals. SolarWinds SEM is no exception. While it is much preferred over a "thick client" there is much room for improvement in speed. If you use the email alert features with SolarWinds make sure to prepare you staff and team for the large amount of emails they could receive. Make sure to reduce the number of alerts so your team does not ignore the alerts. Read full review Likelihood to Renew It is pretty likely that we will renew SEM when the time comes up. It is easy to use and maintain so there isn't much of a need to replace this product. It is also a pretty fair price for the capabilities provided by the SEM
Read full review Usability I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
Read full review If you are familiar with SolarWinds then you can use this product it's as easy as that. If you have never used a SolarWinds product then it will take a minute to get how they do reports and make dashboards but that being said the tool is great and can make things very easy once you get a feel for how it works and get everything setup how you like it.
Read full review Support Rating Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
Read full review The quality of support can vary depending on whom you end up speaking with. I was fortunate enough to work with a support representative who was very familiar with the product. He had even authored some of the support documentation on the website. On the flip side, I had two other experiences where I was simply directed to online training material.
Read full review Alternatives Considered Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
John Wessel Director Of Information Technology & Data Management
Read full review Splunk was a pretty good product but the licensing structure needed a lot of work. They changed the structure three times that I am aware and I still had problems understanding LogRhythm had a lot of issues correlating users to IP addresses, the mappings were frequently wrong so this product could not be trusted in my environment as all our access logs are IP based and this needs to be matched to usernames from AD Fortianalzyer is a great product but it can only do logs from Fortigates so that was not helping for anything other than our firewalls.
Read full review Return on Investment Be capable to efficiently identify problems Efficiently investigate issues and find the root cause Be able to improve the logging of services and products Read full review For the price, it produced a decent value. It did a lot of the easy stuff well. I can't give any specific data given the objective of the product was to monitor very basic events in the environment. There are free options that can do a better job. Read full review ScreenShots SolarWinds Security Event Manager (SEM) Screenshots