Logz.io - Positive logging and alerting experience
January 08, 2021

Logz.io - Positive logging and alerting experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Logz.io

We currently use Logz.io as our primary logging tool for our applications. This is managed by the engineering department. Our primary use case for these logs is troubleshooting and monitoring of errors our production and test environments.
  • Alerting - Logz.io allows you to set up numerous alerts and define the specific conditions to trigger these alerts, such as the number of occurrences over a specific period of time and severity.
  • Notifications - The supported integrations with Slack and OpsGenie make it easy to set up alerts to specific groups or users, like those in a particular Slack room or OpsGenie group. This is good to reduce noise and limit initial notifications to those who really need to get it.
  • Cost - In our evaluation to compare multiple error monitoring solutions, Logz.io scored lower than all the others we trialed, which I believe has limited us somewhat in potential solutions using the logging data.
  • Retention - The 40-day retention period has been a big disadvantage when trying to investigate incidents that occurred prior to the last 40 days.
  • I don't have this information as a user of the product. However, the cost has come up as a drawback compared to other solutions available.
In the past, my team has been able to get in contact with Logz.io quickly and easily to address our questions about the product to see if it could fully meet all our needs. Some of the features we needed at the time were not available, but were on the Logz.io team's roadmap to implement in the future. I found their team to be friendly, professional, and helpful.

Do you think Logz.io delivers good value for the price?

Not sure

Are you happy with Logz.io's feature set?


Did Logz.io live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Logz.io go as expected?


Would you buy Logz.io again?


I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments.
Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.

Evaluating Logz.io and Competitors

Yes - We were using a homegrown system for logging before we switched to Logz.io. We decided to replace it so we could focus our efforts on our primary product's roadmap initiatives without having to support a product along the way that could easily be replaced with an out-of-the-box solution created by those who specialize in that area.
  • Price
  • Product Features
  • Product Usability