Lokalise vs. Smartling

We used the service for almost 2 years, initially the decision was very tight when comparing to similar providers. There are many services that can do similar functions to what Lokalise to, given the many providers existing, if I were to choose again I'd be looking for lower price and better cancellation policies, versus aggressive sales tactics that result in loss of trust for a couple bucks.

Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.

Incentivized

• optimizing translation processes
• offering a good experience for translators, managers and developers
• great communication options between translators and task owners

• Website translation without the need to build separate websites for additional locales
• Translation of Indesign Documents (ingests text only) without having extract text - simply upload an idml file and download the translated idml file

• Refund policy is unfortunately non existent, charging 11 months extra than use
• Integration got broken and cascaded the failure to the deployment pipeline
• Interface can be confusing and slow at times

• Perhaps a global replacement feature for the translation management system (TMS)?

We think Smartling is the way forward in terms of cloud-based translation management tools.

I always receive timely and pleasant support from their Help Desk!

Lokalise is definitely one of the best tools on the market

We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.

• Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.

Incentivized