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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LSEG Eikon

    Score9.6 out of 10
    N/ALSEG Eikon, formerly from Refinitiv, is an open-technology solution for financial markets professionals, providing access to data, insights, and news. Through an array of relevant apps that deliver content and analytics, Eikon helps users move from insight to action.N/A

    Lucidya

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Lucidya is a CX platform supporting customer experience across enterprises and public sector organizations. Its AI-native architecture ingests and analyzes customer data and market signals in real time across voice, chat, email, social media, and 40+ other digital data sources. By automatically detecting intent and classifying these inputs, it orchestrates and routes workflows to AI agents that execute end-to-end resolutions autonomously, handling cases from initial contact through…N/A
    Pricing
    LSEG EikonLucidya
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LSEG EikonLucidya
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LSEG EikonLucidya
    Small Businesses
    No answers on this topic
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    S&P Capital IQ
    Score7.5 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    S&P Capital IQ
    Score7.5 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LSEG EikonLucidya
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.4
    (3 ratings)
    User Testimonials
    LSEG EikonLucidya
    Likelihood to Recommend
    LSEG (London Stock Exchange Group)
    Very likely to recommend to a colleague if he deals with researching companies on a day-to-day basis since it captures real-time market data, financial information such as income statements and balance sheet items, as well as news items around strategic updates and analyst reports from top investment banks.
    Incentivized
    Read full review
    lucidya
    its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
    Read full review
    Pros
    LSEG (London Stock Exchange Group)
    • ESG ratings - allowing us to benchmark practices and reporting.
    • Real time market data - allowing us to track target companies.
    • Financial information - allows us to gauge companies' historical and forecasted performance.
    Incentivized
    Read full review
    lucidya
    • Social lestining
    • Campain monitoring
    Read full review
    Cons
    LSEG (London Stock Exchange Group)
    • Not very easy to navigate - needs user to spend time.
    • Should have an intelligent search option to enable targeted search.
    • Should have more granular coverage in terms of financials.
    Incentivized
    Read full review
    lucidya
    • Improve on dashboard customization
    • Provide more visually appealing reports
    Read full review
    Alternatives Considered
    LSEG (London Stock Exchange Group)
    Refinitiv Eikon is a wholesome product that scores over the above products in terms of the coverage universe, features, and credibility of data Refinitiv Eikon is a go-to source for financial and ESG data, whose credibility is well established in the industry and scores above other competitors in this aspect.
    Incentivized
    Read full review
    lucidya
    Lucidya analyzes the local content
    Incentivized
    Read full review
    Return on Investment
    LSEG (London Stock Exchange Group)
    • Negative - Tool is pricey so not everybody can afford.
    • Positive - Coverage of real time market data is unmatched.
    • Positive - ESG data coverage is very useful.
    Incentivized
    Read full review
    lucidya
    • ROI is difficult to measure, but very helpful in making marketing decisions
    Read full review
    ScreenShots

    Lucidya Screenshots

    Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting