TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lua

    Score1 out of 10
    N/ALua is a mobile-first enterprise communication solution. It powers messaging that is built for business: instant, secure, and keeps everyone accountable. Some key features include: Real-time Secure Messaging, Two-touch Conference Calling, and an Analytics Dashboard.N/A

    Vuforia Chalk

    Score9 out of 10
    N/AScale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges. Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert…N/A
    Pricing
    LuaVuforia Chalk
    Editions & Modules
    Lua
    $0
    Per User per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    LuaVuforia Chalk
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$2,500No setup fee
    Additional Details——
    More Pricing Information
    Features
    LuaVuforia Chalk
    Communication
    Comparison of Communication features of Lua and Vuforia Chalk
    Feature
    Lua
    7.0
    1 Ratings
    13% below category average
    Vuforia Chalk
    8.7
    1 Ratings
    9% above category average
    Chat7.01 Ratings10.01 Ratings
    Notifications7.01 Ratings8.01 Ratings
    Internal knowledgebase00 Ratings8.01 Ratings
    Project Management
    Comparison of Project Management features of Lua and Vuforia Chalk
    Feature
    Lua
    -
    Ratings
    Vuforia Chalk
    10.0
    1 Ratings
    26% above category average
    Mobile Access00 Ratings10.01 Ratings
    Visual planning tools00 Ratings10.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Lua and Vuforia Chalk
    Feature
    Lua
    -
    Ratings
    Vuforia Chalk
    9.0
    1 Ratings
    11% above category average
    Access control00 Ratings9.01 Ratings
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    LuaVuforia Chalk
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    Flock
    Score9.5 out of 10
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    Score9.5 out of 10
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    Troop Messenger
    Score9.8 out of 10
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    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LuaVuforia Chalk
    Likelihood to Recommend
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LuaVuforia Chalk
    Likelihood to Recommend
    Lua
    I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.
    Incentivized
    Read full review
    PTC
    Best suited for: - Team of remote support is a great visual way to address technical issues; Especially when talking about production environments. - Team of Project developers, a great tool to do tests remotely when multiple people from the customer need to connect, Vuforia Chalk support group calls and differentiates each person based on the color of annotations. Less suited for: - IT teams, which its support is mainly focused on SW issues.
    Incentivized
    Read full review
    Pros
    Lua
    • It is easy to communicate in real-time.
    • Easy to set up different groups.
    Incentivized
    Read full review
    PTC
    • Remote support for technical issues in the factory environment.
    • Remote support for Factory Acceptance Tests, when traveling is not possible.
    • Remote support for issues in the industry, when traveling is not possible.
    Incentivized
    Read full review
    Cons
    Lua
    • The application for iPad is not optimized.
    Incentivized
    Read full review
    PTC
    • Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
    • No subscription version limited to 3 minutes calls.
    Incentivized
    Read full review
    Support Rating
    Lua
    They are closing operations, so there's no support to rate
    Incentivized
    Read full review
    PTC
    No answers on this topic
    Alternatives Considered
    Lua
    We chose Lua because of their price point and feature set compared to other tools.
    Incentivized
    Read full review
    PTC
    No answers on this topic
    Return on Investment
    Lua
    • It has been great for communication and broadcasts, its a shame that they are closing down.
    Incentivized
    Read full review
    PTC
    • Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
    • Customers like the possibility of engaging in Augmented Reality Solutions.
    • Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
    Incentivized
    Read full review
    ScreenShots

    Lua Screenshots

    Screenshot of A Group Conversation With Files and Photos (iPhone)Screenshot of A Dedicated Tab for All Your Ongoing Conversations Broadcasts (Android)Screenshot of An Interactive Directory Organized by Departments, Roles, and Custom Groups (iPhone)Screenshot of Two-touch Conference Calling, No Dial-ins, No Passcodes (iPhone)Screenshot of A Dedicated Repository for All Attachments (Android)Screenshot of Communication Analytics Dashboard (Web)

    Vuforia Chalk Screenshots

    Screenshot of Chalk is available on mobile and tablet.Screenshot of Chalk leverages video-calls to share the same view of an issue.Screenshot of Both users can mark up the screen with annotations.Screenshot of Chalk uses advanced augmented reality to make annotations "stick" to the digital 3D environment.Screenshot of Chalk drives expertise at scale.