#1 most frequent
United States of America
60.0%3 installations of 5
What is Vuforia Chalk?
Scale problem-solving guidance, support and expertise to factory operations & service teams with augmented reality. Vuforia Chalk is a collaboration and communication tool for the organization’s experts to provide real-time assistance to technicians facing complex or unfamiliar challenges.
Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert so that the expert can see and discuss the situation in the field. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects, allowing the expert to guide the technician through a process, step-by-step. With more accurate annotations, experts and technicians spend less time resolving issues, increasing operational productivity and efficiency.
Vuforia Chalk is designed to deliver faster resolution without the time and expense of expert travel or repeat technician visits.
Vuforia Chalk combines augmented reality (AR) with real-time communications to connect a field technician with an expert so that the expert can see and discuss the situation in the field. Technicians and experts can draw digital annotations on a mobile screen or desktop that accurately stick to 3D physical objects, allowing the expert to guide the technician through a process, step-by-step. With more accurate annotations, experts and technicians spend less time resolving issues, increasing operational productivity and efficiency.
Vuforia Chalk is designed to deliver faster resolution without the time and expense of expert travel or repeat technician visits.
Categories & Use Cases
Media
1 / 5
Screenshot of Chalk is available on mobile and tablet.
Top Performing Features
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 8.5
Visual planning tools
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Category average: 7.8
Chat
Instant messaging tool allows users to communicate with select other users in real-time threads.
Category average: 9
Areas for Improvement
Access control
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
Category average: 8.3
Notifications
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
Category average: 8.4
Internal knowledgebase
Users can author or access “How-to” help and reference tips about internal processes.
Category average: 8.2
Who Buys & Uses Vuforia Chalk
#2 most frequent
Germany
20.0%1 installation of 5
#3 most frequent
Ireland
20.0%1 installation of 5
Great and Easy to use Collaborative Tool - Vuforia Chalk
Use Cases and Deployment Scope
Vuforia Chalk is a great tool for collaborative work, I deploy Vuforia Chalk for customers that require an easier and better way to implement remote support and help solve questions from the workforce. We also use Vuforia chalk to do remote FATs (Factory Acceptance Tests). Especially when the pandemic started and all traveling was canceled inside the country, we started using it as a tool to be able to do FATs remotely, supporting customers at a distance.
Pros
- Remote support for technical issues in the factory environment.
- Remote support for Factory Acceptance Tests, when traveling is not possible.
- Remote support for issues in the industry, when traveling is not possible.
Cons
- Web-version used to be a bit limited, in terms of users and features. Is on the roadmap to improve in future versions
- No subscription version limited to 3 minutes calls.
Most Important Features
- Group Calls
- Augmented Reality annotations and tracking.
- Web version allows for easier use.
Return on Investment
- Savings in mobility (traveling) when performing determined Factory Acceptance Tests.
- Customers like the possibility of engaging in Augmented Reality Solutions.
- Remote support is faster and easier, with a visual tool to see and do annotations in the screen.
Other Software Used
Vuforia Studio, Vuforia Expert Capture, ThingWorx
