Lumen SD-WAN Solutions vs. SD-WAN Concierge

Although it is one of the most highly trusted and highly reliable high-speed internet connections, there are times when CenturyLink SD-WAN Solutions had unexpected outages which ran longer than normal causing service degradation. That should be looked at.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

• Internet Solutions.
• Network Access Points.
• High performing Routers.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Failover is easy, no single point of failure, provided you have the bandwidth.

• The quality of the fibre used.
• Avoiding unexpected outages.
• Package pricing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

It was my company's decision though on selecting to use Century Link SD-WAN Solutions. However it was very faster in the European region when compared to other products.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We were able to provide our solutions.
• Application were running with out any issues.
• It has god speed.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.