Macrium Reflect vs. Symantec Ghost Solution Suite

Macrium Reflect creates synthetic full images for fast recovery in case of disaster. It also works pretty well on creating SQL server database backups. It can send a report of taken backups and failures to get users' attention if backups are being taken. It has a good management interface called Macrium Site Manager that connects to installed agents on different servers and has 1 site management configuration for all site servers.

Incentivized

It helps to manage the mass of computers we use. We use GSS to see where and who deployed software to what computers. This can particularly be helpful when dealing with license usage, and tracking how many licenses we have left, and where those licenses have been used. We are able to use it to manage clients.

Incentivized

• Image drives/disks/volumes.
• Provide incremental backups through imaging.
• Provide mountable disk or volume images.

Incentivized

• Pushing out scripts and jobs to computers
• Remote imaging and pushing out Windows OS Images
• Helping to track who pushed out what jobs

Incentivized

• Capability to create an image file to restore directly to a cloud computer
• Use a different default naming pattern for backup files
• Support for Linux

Incentivized

• Initial install could be easier. Had to call support to assist.
• Joining domains had a few kinks that had to be figured out.

Incentivized

There is a small learning curve in the beginning, but altogether a great tool for my purpose.

Incentivized

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Incentivized

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

Incentivized

Once the research had been done, it seemed that Symantec Ghost Solution Suite was the best suited for our environment. The initial cost was fair and the return on investment was well worth what we had to pay up front. I would recommend Ghost Solution Suite to any larger company.

Incentivized

• Impossible to specify.

Incentivized

• It's definitely helped us standardize PCs.
• We get out new PCs quickly.