MadCap Xyleme vs. SAP NetWeaver BPM

Well-suited:

1. Building and keeping up to date modular content (blocks).
2. Maintaining and updating large content library where meaning team members might be working on the same content but using the content in different context (e.g. learning and internal comms).
3. Creating learning content by new/recently onboarded team members.
4. Create simple learning courses with some level of interactively, medium interactivity (tabs, image maps, slider reveal images), create different types of knowledge checks/assessments from multiple choice to drag and drop activities); embed videos and other HTML elements .
5. Integrate with LMS, apply SCORM rules etc
6. Better to use in combination with other media creation tools like Vyond, Storyline. Some things can get tricky (compatibility).

Less appropriate: 1. If you need to build highly interactive learning experience 2. When you don't have a team member you can dedicate specifically to customize templates in Xyleme for your organizational needs (looks, functionality etc.) or and to train team members on this software. You'd need someone on your team to collaborate with Xyleme closely to customize functions for your organization's needs. 3. When #2 and you want a modern/in trend looking output and not willing to compromise on what it looks and feels.

Incentivized

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It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

Incentivized

Independently Invited by TrustRadius

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• content reuse (linked content modules). Update content block in one place and it updates in all the other places where this block is used (linked)
• easy to train on and onboard new team members
• flexibility of output templates
• web-based tool - easy to develop directly from browser

Incentivized

Independently Invited by TrustRadius

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• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• several features advertised as device agnostic or mobile friendly do not work properly on mobile
• finicky in many ways, sometimes you need to tinker with details for to long to make things work properly
• many UI solutions/elements that are not intuitive at all (even using the tool almost every day you need to make effort to remember how things are done)

Incentivized

Independently Invited by TrustRadius

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• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

Incentivized

Independently Invited by TrustRadius

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• train and onboard new learning developers on the team quickly and get them started to create courses
• ROI - don't have access to this information

Incentivized

Independently Invited by TrustRadius

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• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info