Likelihood to Recommend It's well suited for large eCommerce stores as it requires much effort to set up and the development cost for setting it up is high. It's less appropriate to use Magento where you are looking for quick development and launch of the store. Also, it is required to have a developer or sometimes the entire tech team to manage an e-commerce store, so you may need to hire a few PHP developers.
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X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
Read full review Pros Magento is perfect if our web design client likes a specific pre-made template and wants a fast solution. Magento allows us to customize its open-source code to create additional features and functionality. Magento saves small businesses time and money if they only need a simple solution. Read full review Qualiteam eBusiness Solutions
For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go. Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them. Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode). Read full review Cons Not the simplest of solutions to use or maintain from an end-user perspective Other platforms are better with regards to SEO in our experience Fairly sluggish and slow compared to other platforms without the correct server specification and performance optimization work. Read full review Qualiteam eBusiness Solutions
Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development. Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code. Read full review Likelihood to Renew It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
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Alternatives Considered In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
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Return on Investment Delays in development leads to missed timelines and opportunity loss. High cost of development and maintenance may currently outweigh the growth. Better handling of customer and order information makes for better customer service. Excellent API has been a boon for integration with our ERP Read full review Qualiteam eBusiness Solutions
Flexibility in presentation as well as functionality Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed A fully functional professional level application at a fraction of the cost of similar applications such as magento. Read full review ScreenShots