MailGate SC vs. NeoCertified Secure Email

MailGate is well suited for organizations that have sensitive information with the need to securely transport via email, it is less appropriate for larger organizations as the overhead for administrators becomes more complex

Incentivized

NeoCertified Secure Email is very easy to use, and the speed of the encryption is excellent. The only challenge we have had is some of the national carriers are unfamiliar with NeoCertified Secure Email and thus sometimes give us some resistance in our utilizing it.

Incentivized

• Ability to alert a variety of statuses to administrators via email
• Shows health status of the appliance to ensure proper functionality

Incentivized

• Easily works with our Outlook email system.
• Those receiving our secure emails find it easy to set up a user name and password to access and open and attach and send back.
• Whenever help is needed they respond quickly.

Incentivized

• External storage configuration is complex to set up
• Customer support is average, can be slow depending on the type of issue or request

Incentivized

• Perhaps in having additional service techs
• Everyone always wants better pricing but they are competitive in their field
• Better public recognition of NeoCertified Secure Email

Incentivized

MailGate works well with administrative control and ease of use for setting up TLS connectivity between clients

Incentivized

The cost and ease of use was the determining factors.

Incentivized

• MailGate has allowed the organization to accept more clients with their knowledge of our ability to securely send emails

Incentivized

• It solves my number 1 problem...staying compliant with the security rules and regulations that my industry imposes.
• It gives peace of mind to my clients that their personal information is secured. This is an easy step in customer service that goes above and beyond what many offer. Trust is a huge issue for clients, we have our clients trust that we will always be looking out for their best interest, including securing our correspondence that includes private information.

Incentivized