NeoCertified Secure Email

NeoCertified Secure Email

Score 10.0 out of 10
NeoCertified Secure Email


What is NeoCertified Secure Email?

NeoCertified offers their HIPAA compliant Secure Email service, providing email encryption across all devices, including mobile and tablet devices.
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Recent Reviews

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per user, per year

Single User


per user, per year

Multiple Users

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Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $59 per month
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Product Details

What is NeoCertified Secure Email?

NeoCertified provides Secure Email Encryption to all 50 states, and has been protecting thousands of businesses since 2002. According to the vendor, NeoCertified has the only 24/7 US-based customer support in the industry. The vendor says that NeoCertified is easy to use and is one of the cornerstone email encryption solutions on the market.

NeoCertified Secure Email Features

  • Supported: Google Chrome Extentsion
  • Supported: Microsoft Outlook Plug-In
  • Supported: iPhone + Android Mobile Apps

NeoCertified Secure Email Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

NeoCertified offers their HIPAA compliant Secure Email service, providing email encryption across all devices, including mobile and tablet devices.

NeoCertified Secure Email starts at $59.

Webroot Email Security Powered by Zix, Virtru, and Paubox Email Suite are common alternatives for NeoCertified Secure Email.
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View all alternatives
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Reviews and Ratings



(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
We use NeoCertified Secure Email both through the entire office as well as when we are working remotely. Being an insurance agency focusing on health insurance, we deal with an enormous amount of communication that must be sent securely. We utilize NeoCertified Secure Email exclusively for this need.
  • Easy to use
  • Service is excellent
  • Pricing is very competitive
  • Perhaps in having additional service techs
  • Everyone always wants better pricing but they are competitive in their field
  • Better public recognition of NeoCertified Secure Email
NeoCertified Secure Email is very easy to use, and the speed of the encryption is excellent. The only challenge we have had is some of the national carriers are unfamiliar with NeoCertified Secure Email and thus sometimes give us some resistance in our utilizing it.
  • Competitive pricing
  • Easy to use
  • Works well
  • AppRiver and from Zix
NeoCertified Secure Email is far easier to utilize and very simple to install on the computers. We had utilized Zix previously and had many issues with their program, especially when it came to updates and installs.
August 29, 2018

Easy to set up and use

Sally Wurr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize NeoCertified Secure Email whenever sensitive information is being sent to or from clients and insurance carriers. All private information needs to go through a secured environment and we trust NeoCertified to do so.
  • Easily works with our Outlook email system.
  • Those receiving our secure emails find it easy to set up a user name and password to access and open and attach and send back.
  • Whenever help is needed they respond quickly.
  • Our wish list would be if we could utilize it via our Gmail system. We don't use Outlook emails except with NeoCertified.
I have recommended NeoCertified to anyone I know that needs that added protection for themselves and their clients. NeoCertified is easy to do business with and for smaller companies is very affordable.
  • It solves my number 1 problem...staying compliant with the security rules and regulations that my industry imposes.
  • It gives peace of mind to my clients that their personal information is secured. This is an easy step in customer service that goes above and beyond what many offer. Trust is a huge issue for clients, we have our clients trust that we will always be looking out for their best interest, including securing our correspondence that includes private information.
It has been a while since I looked at other email security sites. Quite honestly I do not know. After we found NeoCertified and implemented it we simply do not worry nor do we look at changing. When a product works why look elsewhere?
Carey Hnath | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our Loans department uses Secure E-mail and it is mainly used to send confidential information to car dealers and members.
  • It integrates well with Microsoft Outlook
  • It is easy to use
  • Cost is relatively inexpensive compared to other packages
  • None
It works great for loan processing where all kinds of secure documents need to be transmitted. We don't have any scenarios where it is less appropriate.
  • It has been one of the best investments we made and allows us to securely transmit documents essential to our business.
The cost and ease of use was the determining factors.
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