ManageEngine ADAudit Plus vs. MEGA HOPEX Platform

ManageEngine is mostly a "check the box" solution for SIEM systems. We needed something that satisfied our customer and was cost-effective. I would highly rate the system on "worth what paid for". Support is eager to please and prompt. My only issue is that it's mostly based outside the US with helpful, but non-native speakers so it's hard to understand them. I wish they would spring for better help "phone lines" so I'm not dealing with difficult to understand and unclear speakers.

Incentivized

MEGA is well suited for

• Service Architecture definition

• Service relationships

• Service that supports process and vice versa

• Business process definition

• Definition of Business Entities

• Management of business entities

• Business Entity managed by services

• Creation of service reports

MEGA is less appropriate for:

• Business Service management information (who is “developing, responsible, etc.” for business services)

• Business services contracts

• Business services performance management

Incentivized

• ManageEngine ADAudit Plus changes for user and group management can be looked up in builtin reports
• You can build your own reports based on almost every logic you can think of
• You have the ability to create alerts based on logic and filters and sendout custom alerts to email, SMS or other means.
• First you need to understand the basics of the software, after that the software itself is very helpfull in configuring specific items.
• I really love the support that ManageEngine is giving the customer, for all questions I use the chat on their website. This is for me the best remote support I ever saw, and I saw a lot in my 20 years of experience in IT.

Incentivized

• Define business architecture
• Design processes
• Tailoring business services attributes

Incentivized

• In earlier releases there were quite a few bugs and performance issues. These have since been resolved.
• When integrated with the Log360 Suite, it can be confusing on whether EventLog Analyzer or ADAudit Plus are "managing"/"Ingesting" the data from a given endpoint.

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• API for external use
• Query engine (join between metaclass)
• Export tools
• Web site generator

Incentivized

It works great for everything we need and use. Any issues in the software are pretty easy to resolve with tech support. And they are very responsive to resolving issues. Even ones where a fix/patch are required. At present, the software does everything we need it to for compliance, audit, and account review.

Incentivized

ADAudit with its cloud and on prem install option allows any organization to get in on AD report management. Whether you need to report internally only for for external audit controls its a great tool with flexibility to handle most any user or group report capability. Since this also includes m365 integration it enables IT pros to administer usage, license, cost control and permission access to most anything in Microsoft's portfolio. Its a great tool all around for AD integrated access needs.

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uptime good

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Integration/overlap between products could be improved

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The attention to cases or situations with the tool has been exceptional. being able to count on the manufacturer either by mail, call or chat. generate cases directly from the application allows you to have personalized support in order to solve problems that has been able to appear.

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knowledgable and prompt response

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The remote setup team helped when i needed it and setup weas very straight forward and easy. The advanced setup for an external db and customizations for our latest version AD environment went pretty easy once they found documentation on customization.

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In terms of features, ADAudit Plus offers a comprehensive set of features for monitoring and auditing Active Directory, including real-time alerts, detailed reports, and user behavior analytics. The platform also offers support for multiple platforms, including Windows, UNIX, and Linux, as well as integration with other ManageEngine tools.

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In the software selection, we evaluate also
Enterprise Architect; but it was evaluated non enough easy to use. Open source software are non available.

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updates are effective and system is reliable

Incentivized

• Positive impact- instead of paying an external source to do reports manually, ManageEngine has provided this in just a few clicks of a button
• Positive Impact- Less disruption to staff in gathering data for important occurrences
• Positive impact- full visibility into real time information , alerts etc.

• Only positive impact in all departments

Incentivized