ManageEngine ADManager Plus vs. UserLock

ADManager is perfectly suited for reducing the human error in account creation. The templates I needed to create for this were easy and I was done within a couple of days. I am happy to sign that account creation errors has been near zero since the roll out of this application. I look forward to using more of its functionality

Incentivized

UserLock is well suited to easily managing MFA for users of various levels to improve security hardening in a granular manner. It's open ended implementation of the IIS module is good for web authentication of all sorts of sites. Reporting of user's access and notifying of multiple logons is great.

Incentivized

• Creates user account by template
• Streamlines new hire and termination processes
• Helps generate report logs to assist with AD cleanup

Incentivized

• Easy to setup and install for the most part
• Easy to onboard users
• Logging and reporting of user's access to devices really good

Incentivized

• Reports can be hard to get what you need...sometimes they include fields that you don't need.
• The automation feature broke after an update and our complex automations stopped working.

Incentivized

• Implementing the agent in IIS scenarios could be easier and more guided
• IIS upgrade agent upgrade process could be improved upon
• An overall summary of applied permssions for a particular user would be useful

Incentivized

When we first tried it, they helped us set up the templates and we got very good training from them. When we have a problem we just call or open a ticket and we get a reply right away. They are there to help.

Incentivized

We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.

Incentivized

sorry was quite some time ago and can't remmber specifics but cost was a big factor and this was a very competitively priced product at the time.

Incentivized

• This tool has reduced the time taken to on-board users.
• This tool can do mass user creation and deletion.
• Managing user changes is simplistic with this tool.

Incentivized

• Sometimes does not unlock task manager access when it pops up with MFA prompt, can be a pain to have to undo
• It's great value for money compared to more high end products
• Generally reliable and has improved security hardening

Incentivized