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ManageEngine ADManager Plus
May 10, 2024

ManageEngine ADManager Plus

Scott Kallick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine ADManager Plus

I am still learning the software but the user and computer reports are helpful. I am looking to utilize the Goup and OU reports along with the GPO reports. There is an application what requires user accounts to be uploaded weekly. This has been a huge time saver to enable us to automate the process.
  • users reports
  • computer reports
  • group reports
  • I would like to be notified of any training available
  • It has added to our security portfolio
  • Automating a weekly process
  • Allows us to deep dive into permissions
We have not evaluated other products. We use several ManageEngine products and are very happy with them. The pricing is reasonable and support is very good.

Do you think ManageEngine ADManager Plus delivers good value for the price?

Yes

Are you happy with ManageEngine ADManager Plus's feature set?

Yes

Did ManageEngine ADManager Plus live up to sales and marketing promises?

Yes

Did implementation of ManageEngine ADManager Plus go as expected?

Yes

Would you buy ManageEngine ADManager Plus again?

Yes

Reports are very helpful

ManageEngine ADManager Plus Feature Ratings

Identity Management
8.0
ID-Management Access Control
8
Password Management
8

Using ManageEngine ADManager Plus

3 - Information Tech. HelpDesk, network and general administration
3 - Help Desk manager, network manager, ,director of the department.
  • Security
  • Automation of tasks
  • Access control
  • Create a task to automate a download of users to populate an application
  • Monitor changes to the environment
We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.

Evaluating ManageEngine ADManager Plus and Competitors

  • Ease of Use
  • Other
It was recommended to us by our security vendor to help monitor security. The fact we can automate task such as creating user lists was an added bonus.
We would not change the way we evaluate products. Price, functionality, and ease of use are priorities.

ManageEngine ADManager Plus Implementation

  • Implemented in-house
Change management was minimal
  • I am unaware of any issues. The Director of IT implemented it and did not seek any assistance.

ManageEngine ADManager Plus Training

Configuring ManageEngine ADManager Plus

No - we have not done any customization to the interface
No - we have not done any custom code

ManageEngine ADManager Plus Support

We use several ManageEngine products and support has always been quickly responsive. They come up with a solution instead of a band aid and are quick to follow up to check our satisfaction
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We rarely need Premium support for any of the products we use and the support we receive from ManageEngine is top notch.
I have not personally contacted support for this product but for other products its been very good.

Using ManageEngine ADManager Plus

Without training, I have been able to create reports that I need and get the information I am looking for.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • The reporting function is very easy to use
  • The ? tab provides answers to my questions
  • Finding reports created by other users. It could be operator error on my part

ManageEngine ADManager Plus Reliability

We are currently deploying on 1 department
Yes, it loads very quickly and moving between pages is very fast

Integrating ManageEngine ADManager Plus

Relationship with ManageEngine, A Div of Zoho Corporation Pvt Ltd

Working with ManageEngine is very easy.
They check on us periodically to see how we are doing. This is very good customer relationship skills
They are able to demo the product and clearly explain use case scenario's and how to do things
Length of term and license type best for us

Upgrading ManageEngine ADManager Plus

Yes - All ManageEngine products are easy to upgrade. We have never encountered any problems
  • It varies by product. Security is usually the reason
Yes - We liked the product so we purchased it