ManageEngine ADManager Plus Reviews

17 Ratings
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Score 8.7 out of 100

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Reviews (1-4 of 4)

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April 22, 2020
Matthew Garufi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization was having a problem with our various technicians in the creation of new users. Account names were misspelled, incorrect OU assignment and missed group membership to name a few. We purchased ADManager Plus to help us streamline this process and reduce the human error factor. I am happy to say that this application worked perfectly and helped my company immensely (my headaches too).
  • Easy to use
  • Easy to install
  • Helpful support team
  • Nice reporting features
  • Worth the cost
  • The standard version is useless for a larger company. Most have the Professional level to get the most out of the application but it is worth the cost.
  • Needs better integration with Office 365 and Microsoft Teams.
ADManager is perfectly suited for reducing the human error in account creation. The templates I needed to create for this were easy and I was done within a couple of days. I am happy to sign that account creation errors has been near zero since the roll out of this application. I look forward to using more of its functionality
I have only have needed to contact their support department a couple of times. Each time they answered my email quickly, have been courteous and have provided me with accurate answers.
Read Matthew Garufi's full review
March 12, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
ADManager Plus is being used to audit our Active Directory and helps to manage it. This is a great tool to keep users from logging into domain controllers but still allows them to make AD changes. It also provides good scheduled reports to assist with auditing your AD environment.
  • Creates user account by template
  • Streamlines new hire and termination processes
  • Helps generate report logs to assist with AD cleanup
  • Software support is rather lacking
  • Office 365 configuration tends to be isolated to a single user.
ADManager Plus is a great tool if you are doing a lot of changes in Active Directory. This tool gives you the ability to create templates for creating user accounts. With this feature, you can streamline the user onboarding process. If you are not having to make constant changes to AD this may not be the best tool for you.
Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.
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December 17, 2019
Joe Perri | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
ADManager Plus is being used across multiple teams in IT. We are also using it to run some automations to upkeep distribution lists. It is a very powerful reporting tool for Active Directory and also for bulk creations or modifications needed to be made in your environment. If you have a team managing AD that isn't great with PowerShell, ADManager can help fill that gap!
  • Running reports.
  • Making bulk modifications to your AD environment.
  • Reports can be hard to get what you need...sometimes they include fields that you don't need.
  • The automation feature broke after an update and our complex automations stopped working.
ADManager is great for assisting your Active Directory support team with reports, bulk creation or modifications, and simple automations. It takes the PowerShell coding out of managing Active Directory and allows your team to build some automated tasks without needing to code. If you want to write complex automations it doesn't work very well. It is also a great tool to grant other IT teams access to manage a subset of AD groups, users, or even attributes.
This is one of their lacking points... Every time I have needed support the first thing they want to see is our log files. And then it can take days or weeks to hear back from them and sometimes you have to follow up yourself or they will just close your request. If you can actually get someone on the phone or a sessions scheduled to troubleshoot, sometimes you'll be lucky enough to solve your problem. We used to have a major new hire automation running in ADManager and it broke after updating the software. We went back and forth with them for a month or so and they were not able to resolve the issue, I ended up writing a PowerShell script and scheduling it to do the work that was being done before. This also allowed me to make the automation better than ADManager allowed.
Read Joe Perri's full review
October 23, 2019
Alessandro Spada | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

We start using ADManager a few years ago and it is a great tool and adds great value to a Microsoft Active Directory domain. This product helps us tremendously for bulk creating and bulk de-provisioning users. Love the user interface, very easy to find what you need without the need of command line tool.

We use the product daily for AD management and housekeeping. We create single users, de-provisioning use, reports on user groups, mass deployment and other bulk operations such as disabling users or move them to specific OU. The bulk tool can have templates so if you disable user they automatically clear all the group membership. You can create templates for user creation as well. This tool also works with Google and Office365.

  • Bulk user creating/de-provisioning user, all bulk operations
  • Reporting on many items, group membership, password expiration, etc.
  • Works well with active directory and Google integration.
  • Easy to use interface.
  • Mobile app.
  • A way to copy creating a rule from the same page as you create new rules.
We have been using the product for almost 3 years. We are a large-sized school district. This product works well for us for daily operation and end of year housekeeping. As with many school districts, we struggle with help and this tool can help. Once you set this up you can have anyone create a user using the templates and they do not need any active directory knowledge, just click and create. If you are a smaller school or business with dedicated Active Directory person, you may not need it.
When we first tried it, they helped us set up the templates and we got very good training from them. When we have a problem we just call or open a ticket and we get a reply right away. They are there to help.
Read Alessandro Spada's full review

ManageEngine ADManager Plus Scorecard Summary

Feature Scorecard Summary

ID-Management Access Control (2)
Password Management (4)
Account Provisioning and De-provisioning (4)
ID Management Workflow Automation (3)

What is ManageEngine ADManager Plus?

ManageEngine ADManager Plus simplifies enterprise-wide Windows Active Directory management and reporting.
Categories:  Identity Management

ManageEngine ADManager Plus Technical Details

Operating Systems: Unspecified
Mobile Application:No