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ManageEngine ADSelfService Plus vs. Omnissa Identity Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine ADSelfService Plus

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    ManageEngine's Self-Service Plus provides self-service password management, multi‑factor authentication, and single sign-on solution.

    $295

    per year for 100 users

    Omnissa Identity Services

    Score7.9 out of 10
    N/AOmnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.N/A
    Pricing
    ManageEngine ADSelfService PlusOmnissa Identity Services
    Editions & Modules
    Free edition
    $0
    No Expiration Offers most of the features for up to 50 users.
    Standard edition
    Starts at $295
    per year for 100 users.
    Professional edition
    Starts at $345
    per year for 100 users.
    Endpoint MFA Standard edition
    Starts at $195
    per year for 100 users.
    Endpoint MFA Professional edition
    Starts at $295
    per year for 100 users.
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine ADSelfService PlusOmnissa Identity Services
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsFailover and Secure Gateway Services add-on is $395 SMS add-on starts at $595 for 2000 SMS credits.—
    More Pricing Information
    Community Pulse
    ManageEngine ADSelfService PlusOmnissa Identity Services
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Omnissa
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    ManageEngine ADSelfService PlusOmnissa Identity Services
    Identity Management
    Comparison of Identity Management features of ManageEngine ADSelfService Plus and Omnissa Identity Services
    Feature
    ManageEngine ADSelfService Plus
    -
    Ratings
    Omnissa Identity Services
    8.0
    1 Ratings
    3% below category average
    ID-Management Access Control00 Ratings8.01 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.01 Ratings
    Multi-Factor Authentication00 Ratings9.01 Ratings
    Password Management00 Ratings8.01 Ratings
    ID Risk Management00 Ratings8.01 Ratings
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    ManageEngine ADSelfService PlusOmnissa Identity Services
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    Score8.9 out of 10
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    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine ADSelfService PlusOmnissa Identity Services
    Likelihood to Recommend
    8.8
    (12 ratings)
    8.0
    (2 ratings)
    Usability
    8.6
    (12 ratings)
    -
    (0 ratings)
    User Testimonials
    ManageEngine ADSelfService PlusOmnissa Identity Services
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    If you need users to reset passwords but don't have VPN access to your network, this is one of the best options. It also works very well for helping a locked-out user, provided they have taken the time to set up their account. Then, of course, they need to remember the details, but when they have dotted all of the i's, it just works.
    Incentivized
    Read full review
    Omnissa
    Workspace ONE Access is a good fit for a variety of corporate scenarios, such as the need for businesses to provide secure access to their data and applications, the need to lower the costs associated with managing multiple user identities, and the need to boost employee productivity by streamlining access to corporate resources. It is less appropriate if you are not using all of its function and just use it for a particular function undermining its capabilities for example in our organization the use case is primarily restricted to giving staff members safe access to company information and applications which debunks its other features such as compliance and product support that it provides.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Remote password changes when not connected to a VPN or at a remote office
    • MFA for certain user groups allows standard users to work normally without additional effort
    • Excellent reporting
    • MFA for certain services such as terminal access greatly enhances security to these servers.
    Incentivized
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    Omnissa
    • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
    • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Assist with post-implementation reviews to ensure we configured everything correctly
    • Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
    • It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.
    Incentivized
    Read full review
    Omnissa
    • Support for more Single Sign-On (SSO) protocols.
    • More comprehensive dashboards and reporting.
    • Greater integration with other VMware products.
    Incentivized
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    For end users the product is very easy to use. For administration, you may need to do some looking around or contact support to achieve complex tasks. However the product is very flexible. Every dialog box, banner, etc can be customized if needed. Also, support is very good at helping with any issues.
    Read full review
    Omnissa
    No answers on this topic
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I did some research but did not find any other solutions that worked the same way or did what I needed it to do. I've used other manage engine products in the past and knew I could trust their software.
    Incentivized
    Read full review
    Omnissa
    We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Much fewer help tickets for users with expiring passwords.
    • The automated emails mean we don't miss anyone whose password is expiring.
    • We've also used the MFA option for admin access to servers, adding that little extra peace of mind that they are secure.
    Incentivized
    Read full review
    Omnissa
    • Better control over organization data and its applications.
    • The software has frequently allowed us to save money on application security and mobile device management.
    • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine ADSelfService Plus Screenshots

    Screenshot of the dashboard to monitor password security, MFA adoption, and self-service activity from a centralized dashboard for improved visibility and control.Screenshot of the self-service password reset and account unlock capabilities, to reduce help desk tickets and streamline account recovery.Screenshot of multi-factor authentication for endpoints, VPNs, applications, and remote access.Screenshot of secure single sign-on and password sync for established and custom applications.Screenshot of the dashboard offering granular visibility into MFA enrollment status across users and OUs with detailed, exportable reports to simplify compliance audits and strengthen access security.