5 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

ManageEngine Mobile Device Manager Plus

As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
Nicolas Poague | TrustRadius Reviewer

Trend Micro Mobile Security

If you and your employees use mobile devices such as smartphones and tablets to do a lot of work-related tasks, having security software to keep sensitive data secure is very helpful and will greatly reduce the risk of a breach. It will also block calls to avoid getting spammed. It seems appropriate for any organization to protect their data, small or large.
Susan Hammiche | TrustRadius Reviewer

Pros

ManageEngine Mobile Device Manager Plus

  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security

  • Central management means there's a place where you can view all the logs and notifications.
  • Block calls and SMS based on user policy.
  • Rating websites based on risk and block malicious content.
Susan Hammiche | TrustRadius Reviewer

Cons

ManageEngine Mobile Device Manager Plus

  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
Nicolas Poague | TrustRadius Reviewer

Trend Micro Mobile Security

  • The interface may take some time to get used to.
  • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
Susan Hammiche | TrustRadius Reviewer

Likelihood to Renew

ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus 8.0
Based on 1 answer
We would be very likely to renew unless there were unforeseen changes to our budget.
Nicolas Poague | TrustRadius Reviewer

Trend Micro Mobile Security

No score
No answers yet
No answers on this topic

Support Rating

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Trend Micro Mobile Security

Trend Micro Mobile Security 9.0
Based on 1 answer
I have not run into any issues when contacting support. My issues were resolved with ease.
Susan Hammiche | TrustRadius Reviewer

Alternatives Considered

ManageEngine Mobile Device Manager Plus

We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security

They are both pretty good protection suites. Trend Micro has the upper hand in ease of use once you get used to the interface and features, as well as offering an attractive price model for small businesses. Trend Micro offers a secure way to remotely lock and wipe, or device locate in the case of a stolen or lost phone. It helps IT to keep an eye on devices to provide better security.
Susan Hammiche | TrustRadius Reviewer

Return on Investment

ManageEngine Mobile Device Manager Plus

  • Improve security for mobile devices.
  • Monitor and manage mobile devices.
  • Push configuration and business applications.
Anonymous | TrustRadius Reviewer

Trend Micro Mobile Security

  • It reduces the risk of a data breach.
  • Reduces the risk of devices getting infected by malware.
  • Increasing our awareness of potential threats for employees.
Susan Hammiche | TrustRadius Reviewer

Pricing Details

ManageEngine Mobile Device Manager Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Mobile Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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