TrustRadius: an HG Insights company

ManageEngine Network Configuration Management (NCM) vs. OpenText Dimensions CM

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Network Configuration Management (NCM)

    Score8.8 out of 10
    N/AManageEngine Network Configuration Manager (NCM) is a multi-vendor network change, configuration and compliance management (NCCM) solution for switches, routers, firewalls and other network devices. NCM helps automate and take total control of the entire life cycle of device configuration management.N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    ManageEngine Network Configuration Management (NCM)OpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine Network Configuration Management (NCM)OpenText Dimensions CM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ManageEngine Network Configuration Management (NCM)OpenText Dimensions CM
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    ManageEngine Network Configuration Management (NCM)OpenText Dimensions CM
    Small Businesses
    No answers on this topic
    GitHub
    Score9.2 out of 10
    Medium-sized Companies
    SolarWinds Engineer's Toolset
    Score7.6 out of 10
    Git
    Score10 out of 10
    Enterprises
    SolarWinds Engineer's Toolset
    Score7.6 out of 10
    Perforce P4
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine Network Configuration Management (NCM)OpenText Dimensions CM
    Likelihood to Recommend
    8.2
    (5 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ManageEngine Network Configuration Management (NCM)OpenText Dimensions CM
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It is well suited for cases we use very often in IT, which is deploying the same set of configuration across tens of network devices. By creating the template config on ManageEngine Network Configuration Management, these config can be deployed on multiple nodes at once. Backup and reporting is vital as well, in addition to the restore capabilities.
    Incentivized
    Read full review
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Automated Backup and Revert Configuration
    • Compliance audit check
    • Configuration change management
    • Instant notification alerts on change detection
    • Detailed comprehensive reports
    Incentivized
    Read full review
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • If the developers can make the initial setup more simplified, it will be great. Due to the complexity of the initial setup and tweaking, it takes more time than the planned period.
    Incentivized
    Read full review
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It makes my life and work easier and more accurate.
    Read full review
    OpenText
    No answers on this topic
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It can be used for various tasks. We most importantly depend on its backup and script automation service.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    ManageEngine support is excellent. Every time we had a issue and contacted the support we received it very quickly.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Easy to deploy and add devices to, except Huawei devices
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Price its very competitive
    Incentivized
    Read full review
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Increased network security
    • Mitigation of audit findings
    • Easy hardening
    Incentivized
    Read full review
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
    Read full review
    ScreenShots