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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Mediafly

    Score7.7 out of 10
    N/AMediafly Intelligence360, based on InsightSquared's solution acquired by Mediafly in 2021, is a sales analytics and development platform that also supports demand generation analytics and SaaS reporting. It is designed for providing insights into sales processes, closing rates, pipeline and revenue forecasts, calculating KPIs, and market hiring processes.

    $65

    per month

    Pricing
    Manhattan Active Customer EngagementMediafly
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementMediafly
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Manhattan Active Customer EngagementMediafly
    Considered Both Products
    Manhattan Associates
    No answer on this topic
    Mediafly, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    50%
    Implementation went as expected
    3 Answers
    Best Alternatives
    Manhattan Active Customer EngagementMediafly
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    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    ClearSlide
    Score8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    ClearSlide
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementMediafly
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.5
    (47 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (25 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.9
    (40 ratings)
    Data Sources
    -
    (0 ratings)
    8.5
    (40 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementMediafly
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Mediafly, Inc.
    InsightSquared has been a great tool for quick reference dashboards for the whole organization and teams within the sales org. It presents a standardized individual dashboard for all the reps on the team. It doesn't fare well when trying to deep dive things like campaign and lead source inquiries, as well as activities associated with that opportunity.
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Mediafly, Inc.
    • The dashboard is amazing: easily customize your view so you can view all the data that is most relevant to you at a glance
    • Sales metrics: see how you are comparing to your peers, from every possible angle. InsightSquared gathers all the data you need to know, want to know, and didn't even know you wanted!
    • Predictive statistics and the likelihood of a deal to fail or succeed is quite useful in a sales environment where time efficiency is key. Need to know what deals to focus on? You can see exactly what deals need more TLC, which ones are likely to close, and which ones to stop wasting time on.
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Mediafly, Inc.
    • I know this is something they have in process, but I would love to be able to customize reports myself. The support team is always super responsive and makes sure that we're taken care of. But, it would be great to just be able to log in and change the small things myself.
    • I recently downloaded the InsightSquared app to my phone, and I'd like to see more functionality there. Currently. You are only able to see dashboards that have a already been created.
    Read full review
    Likelihood to Renew
    Manhattan Associates
    No answers on this topic
    Mediafly, Inc.
    InsightSquared has been hugely beneficial to us, and to me in particular as someone outside of our sales team to gain insight into how our sales team and company is performing and how our overall health is. They offer fantastic customer support and have a great community to assist in your implementation of the product.
    Read full review
    Usability
    Manhattan Associates
    No answers on this topic
    Mediafly, Inc.
    InsightSquared is easy to use overall. Running reports and creating dashboards is quick and easy - drag and drop functionality. All reports have multi-filter options allowing you to drill down into your data. Scorecards for employees help show how quickly a rep can start selling after they join your team. Activity ratios provide insight into what it takes from a KPI standpoint to close a deal.
    Read full review
    Reliability and Availability
    Manhattan Associates
    No answers on this topic
    Mediafly, Inc.
    Every time I go to use InsightSquared it has been available and fully functional
    Read full review
    Performance
    Manhattan Associates
    No answers on this topic
    Mediafly, Inc.
    The Best
    Read full review
    Support Rating
    Manhattan Associates
    No answers on this topic
    Mediafly, Inc.
    InsightSquared has a very responsive team, and always willing to help with reporting needs which are not able to be completed in house. They do offer a professional services team at an additional cost, so if your reporting is very complex, or you have a team that is continuously changing the type of metrics they require as a business, their support team will be an invaluable asset for you.
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Mediafly, Inc.
    I was not involved in our purchasing of this platform, so comparing it is difficult. This being said, it's most similar to constantly running reports in Salesforce, probably. SFDC offers more flexibility, obviously, but InsightSquared offers better visualization, less report updating, and more features dedicated to making analytics more enjoyable. It's worth the cost of the platform to save your admin time in reporting.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Mediafly, Inc.
    • Since implementing Mediafly we have seen 140% higher ARR in deals.
    • Win rates have increased by 45%.
    • Our value consultants are able to take on 2x more deals at a time.
    Incentivized
    Read full review
    ScreenShots

    Mediafly Screenshots

    Screenshot of Pull in data from multiple sources to get a 360° view of your business.Screenshot of Share presentation-ready reports with your team or your Board of Directors.Screenshot of Eliminate noise, and go beyond lists and pivot tables to get deeper insights.Screenshot of Draw links between different data elements, and see connections across your data sources.Screenshot of Follow the Newsfeed, and never miss the headlines.