Overall Satisfaction with InsightSquared Marketing Analytics
We use InsightSquared Marketing Analytics in direct integration with our Salesforce instance. It's our only marketing analytics and business intelligence tool. We use it in conjunction with our sales operations BI tool to provide our business with a complete, multi-touch, profile of our marketing and lead gen business results.
- Deep SQL capabilities
- Highly Customizable
- Good Integration Options
- Accurate Multi-touch Analytics
- Requires SQL knowledge to customize reports
- Visualizations are a little dated (although in the process of being updated)
- Ease of editing minor details of reports and dashboard
- No dashboard-wide updates
- Adjusted our business reviews to better represent marketing ROI
- Increased the timeframes we could accurately report on (up to 2+ years now)
- Completely new executive leadership team dashboards
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InsightSquared Marketing Analytics is well suited for businesses with multi-touch marketing analytic requirements, as well as the need to report across multiple object types for accurate details on the MQL funnel/flywheel. Works very well with integrations using Salesforce and HubSpot. You will likely need an established campaign hierarchy in SFDC or in your marketing automation system to be able to get the full benefit of InsightSquared.
InsightSquared Marketing Analytics Support
InsightSquared has a very responsive team, and always willing to help with reporting needs which are not able to be completed in house. They do offer a professional services team at an additional cost, so if your reporting is very complex, or you have a team that is continuously changing the type of metrics they require as a business, their support team will be an invaluable asset for you.