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Manhattan Active Customer Engagement vs. Numeric

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Numeric

    Score10 out of 10
    N/ANumeric, from Numeric headquartered in San Francisco, is a financial close software for enterprises and startups alike.N/A
    Pricing
    Manhattan Active Customer EngagementNumeric
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementNumeric
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementNumeric
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    BlackLine
    Score8.9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    BlackLine
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementNumeric
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementNumeric
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Numeric
    Numeric helps connect our finance and accounting teams like never before. It works for me individually and in a team capacity. Whether tracking my own tasks or checking the progress of other collaborative tasks Numeric has been perfect. The flux analysis has also made it incredibly easy to drill down into details of where our books have changed month over month. As such, I can ask more concise questions of our accounting team.
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Numeric
    • Makes the organization of tasks super easy to monitor both others and myself
    • Flux analysis helps prepare our variance to see where accounts may have had changes we want to highlight
    • Is extremely user friendly to update lists and documentation
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Numeric
    • There are no areas to improve that I can think of. The team is always responsive and really open to my feedback and ideas which I love.
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Numeric
    In the past, I have used FloQast and the UI was not as appealing as Numeric; nor was it nearly as intuitive. I think Numeric is better overall and works well for our team.
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    Numeric
    • It has allowed us to stay smaller as a team as we can organize and check our work more efficiently
    • A huge positive impact on letting stakeholders know where we are in the close process
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