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Manhattan Active Customer Engagement vs. Octopus CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Octopus CRM

    Score8.3 out of 10
    N/AN/A

    $9.99

    per month

    Pricing
    Manhattan Active Customer EngagementOctopus CRM
    Editions & Modules
    No answers on this topic
    Starter
    $9.99
    per month
    Professional
    $14.99
    per month
    Advanced
    $21.99
    per month
    Unlimited
    $39.99
    per month
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementOctopus CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementOctopus CRM
    Lead Management
    Comparison of Lead Management features of Manhattan Active Customer Engagement and Octopus CRM
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Octopus CRM
    8.0
    1 Ratings
    4% above category average
    Lead nurturing automation00 Ratings8.01 Ratings
    Data quality management00 Ratings8.01 Ratings
    Lead segmentation and distribution00 Ratings8.01 Ratings
    Form Building
    Comparison of Form Building features of Manhattan Active Customer Engagement and Octopus CRM
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Octopus CRM
    10.0
    1 Ratings
    18% above category average
    Form templates00 Ratings10.01 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementOctopus CRM
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Dealfront
    Score8.4 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementOctopus CRM
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementOctopus CRM
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Octopus CRM
    Automating connection requests is well-suited for those working who work in sales and need to connect with a large volume of people. Not sure of suitability for other professions
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Octopus CRM
    • Automates connection requests
    • Allows you to work while connection requests are being sent
    • Tells you when you've already connected with someone
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Octopus CRM
    • Could make functionality of LinkedIn Sales Nav to Octopus easier
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Octopus CRM
    Octopus works hand in hand with LinkedIn Sales Nav. I will save people from leads from Sales Nav and then import those leads into Octopus to automate connection requests
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Octopus CRM
    • I've been able to book some meetings from people I've connected with on Octopus, positively impacting my sales metrics and my companies bottom line.
    • Also good to grow my LinkedIn connections to show people I am a face in my industry.
    Incentivized
    Read full review
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