Manhattan Active Customer Engagement vs. Proficonf (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Proficonf (discontinued) | Score9.1 out of 10 | Mid-Size Companies (51-1,000 employees) | Proficonf was a professional video conferencing platform that allowed hosting meetings with up to 250 participants without any downloads or installations, but worked on web browsers such as Google Chrome, Opera, Firefox, Safari, Microsoft Edge, plus Android &iOS mobile devices. From 2022 the software is no longer available, and the service has been discontinued. | $12 per month |
| Manhattan Active Customer Engagement | Proficonf (discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Manhattan Active Customer Engagement | Proficonf (discontinued) | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | ClickMeeting Score9.5 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | JioMeet Score9.8 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Webex Meetings Score8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Proficonf (discontinued) | |
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| Likelihood to Recommend | 8.0 | 9.1 |
| Manhattan Active Customer Engagement | Proficonf (discontinued) | |
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| ScreenShots | Proficonf (discontinued) Screenshots |






