Manhattan Active Customer Engagement vs. Qualys TruRisk Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Qualys TruRisk Platform | Score6 out of 10 | N/A | Qualys TruRisk Platform (formerly Qualys Cloud Platform, or Qualysguard), from San Francisco-based Qualys, is network security and vulnerability management software featuring app scanning and security, network device mapping and detection, vulnerability prioritization schedule and remediation, and other features to provide vulnerability management and network attack surface reduction. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | Qualys TruRisk Platform | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 85% Would buy again 17 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 87% Delivers good value for the price 13 Answers | |
| Happy with the feature set | ||
No answers on this topic | 85% Happy with the feature set 17 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 15 Answers | |
| Implementation went as expected | ||
No answers on this topic | 92% Implementation went as expected 12 Answers | |
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| Manhattan Active Customer Engagement | Qualys TruRisk Platform | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Tenable Nessus Score8.8 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Tenable Vulnerability Management Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Qualys TruRisk Platform | |
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| Likelihood to Recommend | 8.0 | 8.6 |
| Usability | - | 2.0 |
| Support Rating | - | 5.0 |
| Manhattan Active Customer Engagement | Qualys TruRisk Platform | |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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