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Manhattan Active Customer Engagement vs. SafeOpt

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    SafeOpt

    Score7 out of 10
    N/AAddShoppers provides social log in solutions to online merchants. Some key features include: Automated Email Responses, Dynamic Content, and Lead Segmentation.

    $17

    Per each 5,000 Monthly Uniques

    Pricing
    Manhattan Active Customer EngagementSafeOpt
    Editions & Modules
    No answers on this topic
    Pro
    $17
    Per each 5,000 Monthly Uniques
    Enterprise
    $500+
    Priced based on usage
    Community
    $0
    Up to 5,000 Monthly Uniques
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementSafeOpt
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$500 per brand
    Additional Details——
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementSafeOpt
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementSafeOpt
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    AddShoppers
    It [AddShoppers Social Login] is well suited for those who are looking to grow their business and able to target the] right customers who visit their websites. They also provide tons of tools and templates to work with. Their email marketing tool will also help to grow [the] customer base very much. They [AddShoppers Social Login is] also very good at creating brand awareness by running multiple campaigns. The customer service which they have is remarkable.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    AddShoppers
    • Easy to implement and work with.
    • Excellent customer support with lots of creative ideas.
    • What they promise is what they do .
    • They [are] able to increase website conversion rate thereby it increase[s] our sales.
    Incentivized
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    AddShoppers
    • [The] dashboard has a limited number of details where we [are not] able to fetch for what we need.
    • Social sharing could have been much better.
    • Sometimes it does slow down our sites when we install their widget, but having [the] best customer support helps us to overcome this issue.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    AddShoppers
    We never used [any] other product for our marketing purpose. We thought of giving a try to improve our sales and increase our brand awareness. We never regret of choosing this as our priority. They always backup us with their customer support with great ideas and plans which is very effective to improve our sales.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    AddShoppers
    • I see only positive impact when started using it.
    • It increased our organic sales in short period of time.
    • Brand awareness was done properly.
    • We are able to focus on right customer at right time.
    • Only thing they need to improve is their dashboard feature.
    Incentivized
    Read full review
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