TrustRadius: an HG Insights company

Manhattan Active Customer Engagement vs. OrgChartPlus

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    OrgChartPlus

    Score3 out of 10
    N/AOrgChartPlus is an org chart tool for Salesforce from SalesMethods, that enables users to visualise deeper stakeholder relationships within an org chart and relationship mapping tool for Salesforce. The solution helps users identify, manage and understand stakeholder relationships to advance sales and grow accounts.N/A
    Pricing
    Manhattan Active Customer EngagementOrgChartPlus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementOrgChartPlus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementOrgChartPlus
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementOrgChartPlus
    Likelihood to Recommend
    8.0
    (1 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementOrgChartPlus
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    SalesMethods Ltd
    It was pretty good for making variations on an org chart while our HR team was in charge of a re organization. We liked that we could collaborate on all documents and make several versions of org charts while deciding which employee should be on which team. Ultimately, the visual expressions helped us decide on teams, groups and reporting lines
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    SalesMethods Ltd
    • look
    • interface
    • ability to share
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    SalesMethods Ltd
    • options
    • flexibility
    • ease of use
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    SalesMethods Ltd
    They were both good products and we used them interchangeably. Ultimately, we ended up preferring Lucidchart, but this product also offers a great interface
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    SalesMethods Ltd
    • made it easier to manage
    • saved money not hiring a contractor
    • made the boss happy
    • gave the process a tactile, visual element
    Incentivized
    Read full review
    ScreenShots