Manhattan Active Customer Engagement vs. Shape Software
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Shape Software | Score7 out of 10 | N/A | Shape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin… | $79 per user |
| Manhattan Active Customer Engagement | Shape Software | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | $79 per user | ||||||||||||||
| Additional Details | — | All inclusive cloud software, one price, no annual contracts. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active Customer Engagement | Shape Software | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales Force Automation |
| ||||||||||
| Customization |
| ||||||||||
| Security |
| ||||||||||
| CRM Project Management |
| ||||||||||
| Manhattan Active Customer Engagement | Shape Software | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Salesflare Score10 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Kintone Score9.7 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Oracle Sales Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Shape Software | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.0 |
| Usability | - | 10.0 |
| Support Rating | - | 5.0 |
| Manhattan Active Customer Engagement | Shape Software | |
|---|---|---|
| Likelihood to Recommend |
|
|
| Pros |
|
|
| Cons |
|
|
| Usability | No answers on this topic |
|
| Support Rating | No answers on this topic |
|
| Alternatives Considered |
|
|
| Return on Investment |
|
|
| ScreenShots | Shape Software Screenshots |

