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Manhattan Active Customer Engagement vs. SiteExecutive (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    SiteExecutive (discontinued)

    Score9 out of 10
    N/ASiteExecutive was a content management system (CMS) from Systems Alliance available for local-hosting or as a SaaS, that has been discontinued and is no longer available for sale.N/A
    Pricing
    Manhattan Active Customer EngagementSiteExecutive (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementSiteExecutive (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementSiteExecutive (discontinued)
    Security
    Comparison of Security features of Manhattan Active Customer Engagement and SiteExecutive (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    SiteExecutive (discontinued)
    7.2
    2 Ratings
    14% below category average
    Role-based user permissions00 Ratings7.22 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Manhattan Active Customer Engagement and SiteExecutive (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    SiteExecutive (discontinued)
    7.9
    2 Ratings
    1% above category average
    WYSIWYG editor00 Ratings6.12 Ratings
    Code quality / cleanliness00 Ratings9.01 Ratings
    Admin section00 Ratings6.01 Ratings
    Page templates00 Ratings7.92 Ratings
    Mobile optimization / responsive design00 Ratings8.01 Ratings
    Publishing workflow00 Ratings10.02 Ratings
    Form generator00 Ratings8.12 Ratings
    Web Content Management
    Comparison of Web Content Management features of Manhattan Active Customer Engagement and SiteExecutive (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    SiteExecutive (discontinued)
    8.1
    2 Ratings
    8% above category average
    Content taxonomy00 Ratings10.01 Ratings
    SEO support00 Ratings6.32 Ratings
    Bulk management00 Ratings8.01 Ratings
    Availability / breadth of extensions00 Ratings8.01 Ratings
    Community / comment management00 Ratings8.01 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementSiteExecutive (discontinued)
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Square Online
    Score7.8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementSiteExecutive (discontinued)
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Manhattan Active Customer EngagementSiteExecutive (discontinued)
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Discontinued Products
    We recently put our alumni magazine online so viewers can read it digitally. SiteExecutive has been great for this project as it allowed us to easily create new templates and styling options specifically suited for our purposes.
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Discontinued Products
    • SiteExecutive provides a simple basic and convenient interface for creating and updating webpages.
    • Easy way to create web forms, set up a confirmation webpage, and send a confirmation email.
    • Integration with YouTube allows us to quickly embed the most recent videos to our website automactically as well as choose specific videos by date or title.
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Discontinued Products
    • Glitches happen more frequently than I'd like them to
    • Limited options for formatting and organization within blog applications
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Discontinued Products
    WordPress is another CMS that I've used within a professional setting. Despite the cost difference, SiteExecutive is well worth the investment. Its functionality is much, much greater (they can't really be compared on the same level) and I have more freedom for customization and creating EXACTLY what I need.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Discontinued Products
    • External constituents are able to clearly see our mission, goals, and programs (i.e: we are successfully attracting potential students and their families)
    • Faculty and staff are able to be directly involved in how their department is represented
    Incentivized
    Read full review
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