Manhattan Active Customer Engagement vs. Solgari Cloud Communications
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
![]() Solgari Cloud Communications | Score9.9 out of 10 | N/A | Solgari Cloud Communications is a unified communications offering from Solgari. | N/A |
| Manhattan Active Customer Engagement | Solgari Cloud Communications | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active Customer Engagement | Solgari Cloud Communications | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud PBX |
| |||||||||||||||||||
| Call Management |
| |||||||||||||||||||
| Mobile apps |
| |||||||||||||||||||
| Manhattan Active Customer Engagement | Solgari Cloud Communications | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | CallFire Score9.7 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Fuze Score8.2 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Solgari Cloud Communications | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 10.0 |
| Manhattan Active Customer Engagement | Solgari Cloud Communications | |
|---|---|---|
| Likelihood to Recommend |
| ![]()
|
| Pros |
| ![]()
|
| Cons |
| ![]()
|
| Alternatives Considered |
| ![]()
|
| Return on Investment |
| ![]()
|
| ScreenShots |

