Solgari incredible communications software
March 07, 2018

Solgari incredible communications software

Liz Fulham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Solgari Cloud Communications

We used it extensively across our Sales Team. We had a recent weather event where our sales team were unable to get into the office. They all used Solgari from home and were able to do all their sales calls. I love the flexibility and cloud base of the technology.
  • Great call quality
  • Love that I've been able to listen into sales calls
  • Love that I've been able to record all our sales calls
  • Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
  • Great cloud technology that supports sales staff working remotely
  • 3CX keypad could be more intuitive
  • Kept our costs low
  • Accelerate our revenue as the software is great for coaching new hires and sales staff
Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.
Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.

Solgari Cloud Communications Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
8
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
8
Call screening
9
Message alerts
9
Video conferencing
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
10