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Manhattan Active Customer Engagement vs. TestGorilla

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    TestGorilla

    Score8 out of 10
    N/ATestGorilla's pre-employment assessments and tests are designed to replace CVs with objective, reliable, and fair test results that measure aptitude, practical job skills, culture add, and motivation. By screening based on skills rather than resumes, TestGorilla aims to help decrease unconscious bias in the recruitment process and help companies hire more qualified and diverse candidates.

    $85

    per month FTE

    Pricing
    Manhattan Active Customer EngagementTestGorilla
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Starter
    Starting at $85
    per month Based on company FTE
    Pro
    Starting at $130
    per month Based on company FTE
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementTestGorilla
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Each pricing tier has a maximum number of candidates and assessments. Additional candidates and assessments are charged out at a set fee. See the vendor website for more pricing details.
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementTestGorilla
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementTestGorilla
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.5
    (2 ratings)
    User Testimonials
    Manhattan Active Customer EngagementTestGorilla
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    TestGorilla
    TestGorilla is best used if you want to screen the people that are applying for positions within your company. We have found that we are able to weed people out of the process due to the amazing screening that TestGorilla does for us on the front-end. We love the assessments it makes the candidates take! I would like to see it integrate more with some of our current systems thought. We use Rippling currently for employee management/payroll and would love to see it integrate there
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    TestGorilla
    • Do pre-employment screening.
    • Finds candidate fast and unbiased.
    • Accurate results.
    • Provides specific test for a specific skills.
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    TestGorilla
    • More training videos
    • More features on dashboard
    • Cleaner app on the App Store
    • More cross integrations with other systems (I.e our employee management software)
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    TestGorilla
    It is inexpensive, I don't have to spend so much for hiring a candidate. It is user-friendly and you will know how exactly how it is done. It is satisfactory accuracy with regard to candidates' accuracy of answers. Lastly, Integration into our process was easy enough, like no other.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    TestGorilla
    • Saved money on hires
    • No longer have to give candidates assessments
    • We are saving time on interviewing
    Incentivized
    Read full review
    ScreenShots

    TestGorilla Screenshots

    Screenshot of Example of TestGorilla’s results dashboard.