Manhattan Active Customer Engagement vs. TestGorilla
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
TestGorilla | Score8 out of 10 | N/A | TestGorilla's pre-employment assessments and tests are designed to replace CVs with objective, reliable, and fair test results that measure aptitude, practical job skills, culture add, and motivation. By screening based on skills rather than resumes, TestGorilla aims to help decrease unconscious bias in the recruitment process and help companies hire more qualified and diverse candidates. | $85 per month FTE |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Each pricing tier has a maximum number of candidates and assessments. Additional candidates and assessments are charged out at a set fee. See the vendor website for more pricing details. | ||||||||||||||
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| Manhattan Active Customer Engagement | TestGorilla | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | No answers on this topic |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | TestGorilla | |
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| Likelihood to Recommend | 8.0 | 8.5 |
| Manhattan Active Customer Engagement | TestGorilla | |
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| ScreenShots | TestGorilla Screenshots |


