What users are saying about
2 Ratings
3 Ratings
2 Ratings
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Score 8.1 out of 100
3 Ratings
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Score 8 out of 100

Likelihood to Recommend

MaritzCX

I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
Kate Burk | TrustRadius Reviewer

Novi Survey

Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
Joshua Melder | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

MaritzCX
6.0
Novi Survey
6.3
Survey templates
MaritzCX
7.0
Novi Survey
6.0
Themes
MaritzCX
6.0
Novi Survey
6.0
Custom logo/branding
MaritzCX
5.0
Novi Survey
7.0

Survey Content

MaritzCX
8.0
Novi Survey
8.7
Changes to live survey
MaritzCX
6.0
Novi Survey
9.0
Question design help
MaritzCX
9.0
Novi Survey
9.0
Multiple question types
MaritzCX
9.0
Novi Survey
8.0

Survey Logic

MaritzCX
7.0
Novi Survey
9.0
Survey logic flexibility
MaritzCX
7.0
Novi Survey
9.0

Survey Reporting & Analytics

MaritzCX
6.8
Novi Survey
8.6
Response tracking
MaritzCX
8.0
Novi Survey
9.0
Data export
MaritzCX
5.0
Novi Survey
9.0
Standard reports
MaritzCX
8.0
Novi Survey
9.0
Custom reports
MaritzCX
5.0
Novi Survey
9.0
Analytics
MaritzCX
8.0
Novi Survey
7.0

Survey Administration & Security

MaritzCX
7.0
Novi Survey
8.0
Access controls
MaritzCX
5.0
Novi Survey
8.0
Compliance
MaritzCX
9.0
Novi Survey
8.0

Survey Distribution

MaritzCX
5.0
Novi Survey
7.0
Respondent restrictions
MaritzCX
5.0
Novi Survey
7.0

Pros

MaritzCX

  • Easy to use format (not HTML coding knowledge required)
  • Detailed reports
  • Ability to save and re-use same themes and surveys
Kate Burk | TrustRadius Reviewer

Novi Survey

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
Joshua Melder | TrustRadius Reviewer

Cons

MaritzCX

  • Ability to customize look of survey limited
  • Some reports in CSV were a mess to fix up
  • Support seemed limited
Kate Burk | TrustRadius Reviewer

Novi Survey

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
Joshua Melder | TrustRadius Reviewer

Alternatives Considered

MaritzCX

MaritzCX was actually to only survey software I have used. No comparison to describe in this section
Kate Burk | TrustRadius Reviewer

Novi Survey

My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
Joshua Melder | TrustRadius Reviewer

Return on Investment

MaritzCX

  • Saved our department from needing to purchase additional event software
  • I was not responsible for actual purchase of MaritzCX
Kate Burk | TrustRadius Reviewer

Novi Survey

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
Joshua Melder | TrustRadius Reviewer

Pricing Details

MaritzCX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Novi Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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