3 Reviews and Ratings
I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.Incentivized
Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.Incentivized
Easy to use format (not HTML coding knowledge required)Detailed reportsAbility to save and re-use same themes and surveysIncentivized
Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.The tool allows users to create surveys that work well for a variety of platforms including mobile applicationsThe platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficientIncentivized
Ability to customize look of survey limitedSome reports in CSV were a mess to fix upSupport seemed limitedIncentivized
The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.Incentivized
MaritzCX was actually to only survey software I have used. No comparison to describe in this section Incentivized
My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.Incentivized
Saved our department from needing to purchase additional event softwareI was not responsible for actual purchase of MaritzCXIncentivized
Effective survey tool for an affordable priceLearning the platform has increased end-user knowledge about survey logicNovi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responsesIncentivized