An Incredibly Affordable Survey / Poll Platform with a Large Toolkit for Growth
Joshua Melder | TrustRadius Reviewer
June 03, 2019

An Incredibly Affordable Survey / Poll Platform with a Large Toolkit for Growth

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Novi Survey

I work within an administrative team at my company. My role consists of presenting and interpreting data both between internal business units and external customers. My company has decided to use Novi Survey as its primary survey tool, primarily because of the incredible price-point at scale. Novi Survey is not used throughout all business areas in my organization, however, it is largely used within nearly all admin areas of the company. The platform does a fantastic job of providing a space where one can create surveys and forms efficiently and effectively. I utilize Novi Survey in my work group in order to create pre-work surveys prior to on-site visits to customers. I can create and select surveys from templates and modify to fit specific customer specifications quite easily. Furthermore, the tool allows the data to be extracted to other formats such as excel. In my experience, Novi Survey has worked well for many of our business consulting requirements.
  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
  • Employee Surveys
  • Customer Surveys
Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively.

The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.

Novi Survey Feature Ratings

Survey templates
6
Themes
6
Custom logo/branding
7
Changes to live survey
9
Question design help
9
Multiple question types
8
Survey logic flexibility
9
Response tracking
9
Data export
9
Standard reports
9
Custom reports
9
Analytics
7
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
7
Access controls
8
Compliance
8