MasterControl Manufacturing Excellence vs. Opcenter

MasterControl Manufacturing Excellence is excellent for creating batch records to track a specific regulated process. It helps us keep our data in line and make sure we are following our procedures. there are some difficulties with more customizable products. The more variable that are in the product the fewer features that MasterControl Manufacturing Excellence can apply to assist

Incentivized

Discreet Manufacturing it suits very well. Example, Medical device Industry, Semi conductor Industry, Electronic Industry. Process Manufacturing it less suits. Example, Pharma Industry, Chrmical Industry

• Coding is not needed to build production records
• All data input types are highly configurable from getting data collected from integrated systems all the way to simple text entries.
• Customer service is outstanding to keep our cases resolved in a timely manner.
• The updates continue to improve end user experiences and better functionality

• Discreet Manufacturing
• Medical device Industry
• Semi conductor Industry
• Electronic Manufacturing Industry

• Collaboration within a document on MasterControl Manufacturing Excellence could be improved
• I would like to be able to put more than 1 prerequisite on a training task in MasterControl Manufacturing Excellence
• It would be nice if training aids from MasterControl Manufacturing Excellence were accessible within the application and not just their site.

Incentivized

• Reports as part of package
• Complete documentation for upgrades
• Quality of product like some of the functionalities

Incentivized

The quality service and the strong production versatility has helped us develop a great solution for our batch records. These improvements are much better than the legacy batch records and provide immediate access at multiple points across the organization. Would definitely purchase again.

I receive positive feedback from manufacturing personnel about how easy it is to use when manufacturing and I also receive positive feedback from quality personnel for review batch records. We have had some deviations where operators are inputting data under other operators accounts which is really bad good documentation practices and is a compliance risk

During a few early templates, a configuration for product family had not been removed and it created an error. The subject matter expert and support desk was able to help me understand the error was builder generated and how to resolve it very quickly. This is now a non-existent occurrence.

We choose Mx to try and get rid of the paper trail, assist with the improvement for GDP, ease of access and review of the production records to try and get better on releasing batches to meet demand. Having our documents, training and production records in one general area makes it easier for end user

Opcenter best suits for the deseret manufacturing. It allows to customize and configure easily based on the customer need. Opcneter keeps the metada different than the operation data, so that it can be easily put on any database and switching between database is also very easy because of this feature. User friendly Opcneter Portal studio allows easy customization in case if any UI customization is needed. Modeling helps to configure one time master data setup. Designer helps to extend the meta data in case if needed.

• We have been able to reduce the amount of production records variability had based on product families.
• New user uptake is very high and they can learn the solution quickly.
• The ability to add formula parameters and production record linking has helped traceability.

• As service provider, Support/maintenance project with customer
• As service provider, Implementation project with customer
• As service provider, Upgrade project with customer

Incentivized