#1 most frequent
United States of America
71.5%849 installations of 1,187
What is MasterControl Manufacturing Excellence?
MasterControl Manufacturing Excellence (Mx) is a digital manufacturing platform made to help life sciences manufacturers eliminate errors and deliver products to market taster. Mx enables paperless manufacturing with production records (EBR/eDHR) to MES features like electronic logbooks and asset management.
Categories & Use Cases
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Who Buys & Uses MasterControl Manufacturing Excellence
#1 most frequent
Manufacturing
47.1%561 installations of 1,191
“We use MasterControl Manufacturing Excellence to issue batch records for multiple product lines.”
#2 most frequent
Professional, Scientific, and Technical Services
16.4%195 installations of 1,191
#3 most frequent
Information
7.6%90 installations of 1,191
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
5.1%61 installations of 1,187
#3 most frequent
Canada
3.1%37 installations of 1,187
Pros
- User-friendly design for document and record creation
- High degree of configurability for flexible implementation
- Easy-to-learn template building functionality
Cons
- Cumbersome and time-consuming template creation and re-issuance
- Non-intuitive user interface and navigation
- Limited default reporting views and options
Left Paper Never Looked Back
Use Cases and Deployment Scope
We use MasterControl Manufacturing Excellence to issue batch records for multiple product lines. We previously used paper records for this process. Switching to electronic has helped us greatly. Our batch record issuance time has been drastically reduced so we can get our manufacturing teams the documentation they need as fast as possible. This has increased the visibility all appropriate employees have regarding the batch records. Previously we would need to find the specific printed record (sometimes in offsite storage) and dig through to find what we needed. Now any user can search the database to find the record they need and gather any data without having delays reaching out to other departments to dig through the data. Putting limits on specific data entries ensures accuracy of information by preventing users from accidentally inputting nonsense data into the record.
Pros
- Visibility of data
- User friendly
- Efficiency
Cons
- Creating new templates can be cumbersome
- Re-issuing into a new template version can be time consuming
- The default views are not useful
Return on Investment
- Batch record issuance has gone from 20 minutes to 10
- We can review the records much faster than the paper system
- We no longer need to recall physical documents from offsite storage
Usability
MasterControl Manufacturing Excellence Review
Use Cases and Deployment Scope
We use use MasterControl Manufacturing Excellence to record our device history record for our medical device manufacturing company. The product allows us to record device history, record information for FDA and ISO compliance.
Pros
- Configurability
- Product support
- New features and functionality
Cons
- Insights reporting
- Revision of production records with product families
- Transfer of metadata to launched forms
Return on Investment
- We have been able to reduce the amount of production records variability had based on product families.
- New user uptake is very high and they can learn the solution quickly.
- The ability to add formula parameters and production record linking has helped traceability.
Usability
Alternatives Considered
SAP Build and Siemens Advanta
Other Software Used
Kneat, Aras PLM
A MasterControl Manufacturing Excellence Review
Use Cases and Deployment Scope
We use MasterControl to get paper out of the cleanrooms and have better visibility into our processes. The manufacturing insights help us track productivity and issues in our processes to identify negative trends. MasterControl Manufacturing Excellence also helps QA review with review by exception and live notifications whenever a deviation occurs or out of specification limit is reached.
Pros
- Limit notifications
- Review by exception
- Operator traceability
Cons
- There have been some incidents where one operator filled out information on a batch record under another operators profile due to their account being open during processing.
- Reporting for tables to correlate actions with reactions
- Bill of materials and material traceability
Return on Investment
- Time saved looking for completed records
- Easier for operators to record data accurately which saves time
- Saves time analyzing data with insights
Usability
MasterControl Mx - Intuitive for End User and Authors
Use Cases and Deployment Scope
The Manufacturing Excellence solution has provided better visibility of out of specification results at time of occurrence. In addition, through good setup most calculations have been automated to reduce user errors. Furthermore, the review by exception function reduces review time by focusing on data that has limits exceeded and corrections rather than verifying all entries.
Pros
- Coding is not needed to build production records
- All data input types are highly configurable from getting data collected from integrated systems all the way to simple text entries.
- Customer service is outstanding to keep our cases resolved in a timely manner.
- The updates continue to improve end user experiences and better functionality
Cons
- Consider more quality tools within Manufacturing Excellence. The integrated quality application BL from MasterControl is great but is additional application.
- The default Insights tools could be more user friendly and is on the roadmap for enhancements. Premium Insights is available and much more effective.
- The new solutions to include analytics/insights for logbooks and other integrated application look promising.
Return on Investment
- End users prefer electronic records due to automated calculations and immediate alerts when tolerances are exceeded
- Users spend much less time entering data
- Review times are significantly reduced
- Reduce number of records (master templates) by 40% while still covering all products
Usability
Other Software Used
Aptean Ross ERP
MasterControl Manufacturing Excellence is a great way to track training in the life sciences
Use Cases and Deployment Scope
MasterControl Manufacturing Excellence has been a great tool in being able to easily create trainings for our team and to be able to compile reports of that training into one place. This has helped us to minimize the number of employees who are missing training for their jobs and has also helped us to increase the information retained through trainings. We have over 500 employees at our site and this has been useful in storing all their information.
MasterControl Manufacturing Excellence has also allowed us an easy place to create work instruction documents and standard operating procedures; it also allows us to keep these stored in an easily accessible manner.
MasterControl Manufacturing Excellence has also allowed us an easy place to create work instruction documents and standard operating procedures; it also allows us to keep these stored in an easily accessible manner.
Pros
- It is easy to create reports for trainings or other information needed
- Creating documents within MasterControl Manufacturing Excellence is also intuitive and easy to do
- creating training tasks is also something that MasterControl Manufacturing Excellence is able to handle well
Cons
- Collaboration within a document on MasterControl Manufacturing Excellence could be improved
- I would like to be able to put more than 1 prerequisite on a training task in MasterControl Manufacturing Excellence
- It would be nice if training aids from MasterControl Manufacturing Excellence were accessible within the application and not just their site.
Return on Investment
- For me it has reduced the time needed to create training reports significantly
- It also allowed us to easily create a new training curriculum which increased employee retention by 30% as employees felt more needed as they understood their job duties better.
- It also reduced our training time from an average of 1 year to less than 6 months to fully train individuals
Usability
Alternatives Considered
MasterControl Quality Excellence
Other Software Used
MasterControl Quality Excellence
