MegaMeeting.com vs. MUGA

Megameeting.com performs very good for video conference and screen sharing. You can get your access and provide someone else to control your screen with no extra cost. Also, the video quality and audio of the software performs excellent, even at a low-speed bandwidth connection, which has happened several times.

Incentivized

It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.

Incentivized

• Webinars can be streamed up to 200 people
• Platform is web based

Incentivized

• Reliability
• Good connection
• Security
• Ease of use - easy set up for new employees inside the co and out

Incentivized

• Not interactive to use when going live
• Service fee have few features listed

Incentivized

• Connectivity at times there are speed + connection issues
• Price - at times our invoice is different than expected and it is tough to reconcile
• Service - difficult to get someone on the phone for customer service needs

Incentivized

Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product

Incentivized

We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A

Incentivized

Megameeting.com performs well against significant software such as GoToMeeting. I think that it's an emerging software that needs some good updates to keep up the big guys, but currently, it is heading on the correct road. Not sure if applicable, but I would recommend the developers to create a smoke test to the chat feature, I was able to find bugs on it.

Incentivized

No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.

Incentivized

• Positive: Save money on training relocation
• Positive: Low cost for a high end software

Incentivized

• Great return. It has come in handy for our customers to use it also
• Great for new employees
• Good for last minute set-up calls with customers

Incentivized