MiaRec Conversation Analytics

MiaRec Conversation Analytics

MiaRec Conversation Analytics

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MiaRec Conversation Analytics	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers can use MiaRec across the workforce to modernize workflows and surface intelligence at scale. MiaRec's Conversational Analytics Platform records customer interactions compliantly and securely, and offers contact centers Voice AI and machine learning that enables customers to automatically record, analyze sentiment and keywords, evaluate agent performance, redact data, and more…	N/A

Pricing

MiaRec Conversation Analytics

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
MiaRec Conversation Analytics
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	MiaRec Conversation Analytics
Top Pros	Pro Integrates easily
Top Cons	Minus Excellent reporting Minus Reporting capabilities Minus Ai powered

Best Alternatives
	MiaRec Conversation Analytics
Small Businesses	Clari Copilot Score 8.9 out of 10
Medium-sized Companies	Clari Score 8.2 out of 10
Enterprises	Clari Score 8.2 out of 10
All Alternatives	View all alternatives

User Ratings
	MiaRec Conversation Analytics
Likelihood to Recommend	10.0 (1 ratings)

User Testimonials
	MiaRec Conversation Analytics
Likelihood to Recommend	MiaRec And I love how collaborative all the different areas are with us as customers. I feel that our contribution is valued. allowing them to make all of their sales calls throughout the day without compromising their personal cell phones. We can even connect your mobile numbers on the back end, allowing our reps to receive calls on their mobile, wherever they happen to be at the time. Incentivized Iam Gael Garcia Social Media Designer Read full review
Pros	MiaRec The dedicated CSM is always helpful, as are the annual business reviews and ongoing conversations to ensure Customizing the chat icon was easy, and changes can be implemented on the site in seconds. Incentivized Iam Gael Garcia Social Media Designer Read full review
Cons	MiaRec they are powerful routing mechanisms that allow us to create the workflows we need I really like the way they communicate. We were assigned a customer success representative and ours is AMAZING. Incentivized Iam Gael Garcia Social Media Designer Read full review
Return on Investment	MiaRec Sometimes when we click to call, 2 additional numbers are added and the number is logged Putting clients on hold and transferring clients is very easy. Incentivized Iam Gael Garcia Social Media Designer Read full review
ScreenShots	MiaRec Conversation Analytics Screenshots