TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MicroMain

    Score10 out of 10
    N/AMicroMain in Austin, Texas offers facility maintenance management software.N/A

    Okdesk

    N/AN/AOkdesk is a professional Work Order Management (WOM) cloud SaaS focused on maintenance, after-sales & field services. Currently, 700+ B2B companies from South & North America, Europe, Asia, Russia & the CIS are using it to automate dispatching, service contracts management & equipment maintenance. Before launching Okdesk in 2015, its founders spent more than 15 years in developing professional enterprise helpdesks until they discovered a niche for providing such solutions to small…

    $19

    per user per month

    Pricing
    MicroMainOkdesk
    Editions & Modules
    No answers on this topic
    START
    $19
    per user per month
    ALL IN ONE
    $34
    per user per month
    Offerings
    Pricing Offerings
    MicroMainOkdesk
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsStarting package: 5 licenses and quarterly payment. Special offers for 15+ licenses.
    More Pricing Information
    Best Alternatives
    MicroMainOkdesk
    Small Businesses
    No answers on this topic
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MicroMainOkdesk
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MicroMainOkdesk
    Likelihood to Recommend
    MicroMain Corporation
    Overall, MicroMain has lots of features and flexible to use as an integration solution in the company. There are some area need improvement. MicroMain support has fast response time and is always helpful when we have issues. The workaround will be suggested for any problems we have. Their development team always find improvement and listen to their client voices to make their CMMS a better solution.
    Incentivized
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    Okdesk
    No answers on this topic
    Pros
    MicroMain Corporation
    • The design is flexible to set up assets hierarchy.
    • PMWO is easy to set up.
    • Can manage multiple sites and locations.
    • Can manage projects within MicroMain
    Incentivized
    Read full review
    Okdesk
    No answers on this topic
    Cons
    MicroMain Corporation
    • The spec sheet is difficult to set and attach to PMWO.
    • Inspection cannot be grouped and is difficult to categorize and assign to each PMWO based on the asset type.
    • Part inventory is subtracted only when WO is closed. It should be subtracted as soon as it's reserved by WO or PMWO. This cause the inaccuracy of the number of parts available in stock.
    Incentivized
    Read full review
    Okdesk
    No answers on this topic
    Alternatives Considered
    MicroMain Corporation
    MicroMain has more features and more flexible to use. Multiple locations are allowed. Parts inventory can be set up easily. Asset hierarchy can be easy to manage. Software can be centralized and standardized across departments within the company. We currently use it for multiple product lines across departments and facility maintenance. Overall, it's easy to implement and streamline throughout the company.
    Incentivized
    Read full review
    Okdesk
    No answers on this topic
    Return on Investment
    MicroMain Corporation
    • MicroMain helps move from paper-based to paperless system.
    • MicroMain helps reduce 1000+ hours per year for technician on administration work and the technician can focus on their real work in production.
    • Their paperless system saves 2000+ paper sheets per year used to print PMWO, WO and Spec sheet.
    • Parts inventory is closed to real-time which helps PO processing to be more effective.
    Incentivized
    Read full review
    Okdesk
    No answers on this topic
    ScreenShots

    Okdesk Screenshots

    Screenshot of A fully customizable workplace provides you with powerful features to automate and improve your maintenance works and ticket resolution.Screenshot of Track locations of the tickets and service technicians in real-time. Drag-and-drop a ticket on the map to assign it to the best-located technician.Screenshot of Use maximum resources without overloading your maintenance technicians. Just drag-and-drop your ticket to a free slot to optimize your scheduled works.Screenshot of Dozens of enterprise-level dashboards with various detailizations of your service performance metrics.Screenshot of Mobile apps for technicians (iOS + Android) + Mobile apps for customers (iOS + Android).