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Good CMMS software solution for company
April 08, 2023

Good CMMS software solution for company

Sue Panprasert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MicroMain

MicroMain is used as CMMS (Computerized Maintenance Management System) throughout the company. It's used as an integration solution to centralize Maintenance System within the company. It's resolved the problem of discrepancies and help centralize and standardize the business process across the departments and product lines. We've been satisfied with it and still use it in the company.
  • The design is flexible to set up assets hierarchy.
  • PMWO is easy to set up.
  • Can manage multiple sites and locations.
  • Can manage projects within MicroMain
  • The spec sheet is difficult to set and attach to PMWO.
  • Inspection cannot be grouped and is difficult to categorize and assign to each PMWO based on the asset type.
  • Part inventory is subtracted only when WO is closed. It should be subtracted as soon as it's reserved by WO or PMWO. This cause the inaccuracy of the number of parts available in stock.
  • Asset Management
  • Multiple locations
  • Parts Inventory
  • PMWO
  • MicroMain helps move from paper-based to paperless system.
  • MicroMain helps reduce 1000+ hours per year for technician on administration work and the technician can focus on their real work in production.
  • Their paperless system saves 2000+ paper sheets per year used to print PMWO, WO and Spec sheet.
  • Parts inventory is closed to real-time which helps PO processing to be more effective.
MicroMain has more features and more flexible to use. Multiple locations are allowed. Parts inventory can be set up easily. Asset hierarchy can be easy to manage. Software can be centralized and standardized across departments within the company. We currently use it for multiple product lines across departments and facility maintenance. Overall, it's easy to implement and streamline throughout the company.

Do you think MicroMain delivers good value for the price?

Yes

Are you happy with MicroMain's feature set?

Yes

Did MicroMain live up to sales and marketing promises?

Yes

Did implementation of MicroMain go as expected?

Yes

Would you buy MicroMain again?

Yes

Overall, MicroMain has lots of features and flexible to use as an integration solution in the company. There are some area need improvement. MicroMain support has fast response time and is always helpful when we have issues. The workaround will be suggested for any problems we have. Their development team always find improvement and listen to their client voices to make their CMMS a better solution.