Microsoft Defender for Cloud Apps vs. Netskope CASB

Microsoft Defender for Cloud Apps is well suited when working with other Microsoft Applications. For example, if you are working with Microsoft Office 365 it works very well when implementing CASB features. It works when implementing monitoring or blocks on Sanctioned applications however customizing the message to users is not that great.

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The Netskope CASB solution is well-suited for any company due to the proliferation of SaaS applications. With the agent being installed on endpoints, the product is well suited for remote work environments where a managed corporate network may not be available. The agent allows visibility and controls to be applied to any networks the devices connect to.

• The integration to Microsoft Entra ID is seamless, which allows Conditional Access to redirect the session to Microsoft Defender for Cloud App for it to take actions (Block or Monitor).
• Tracker users' activity is very good when troubleshooting or running an investigate.
• Detecting risky users through tight integration with Microsoft Entra ID is a very good feature.
• Detecting mass downloads and blocking the download of files from non-manage company devices is a very good feature as well.

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• Policies against integrated SaaS applications.
• Visibility into cloud applications usage and risk.
• Cloud Confidence Index (research into security confidence of providers).

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• It takes some time to scan and apply the policies when there is some sensitive information.
• After it applies the policies, it works, but there is a delay.
• It doesn't provide any way to scan Microsoft Teams when an external exchange of images is happening. You can always do the filtering on the documents during the chat, but if there is an image, then some kind of OCR capability is required to detect it. At present, there is no way [Microsoft Cloud App Security] can go and detect those kinds of images and alert us

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• Public IP for user can be from different country then it came from
• Sometimes you can't get anywhere with Netscope ON
• Location is the key for speed so users complain for speed of 'internet'
• Some location blocks Netscope IP ranges

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The interface is pretty simple and easy to use; however, you will need to do a lot of investigative research on your own to get comfortable with it. Originally, many of the Microsoft security tools had their own seperate consoles. Overtime, they have blended into one interface which is the ideal state. In some cases it is clear Microsoft had to pick which console a certain feature or setting was going to reside in and this leads to some confusion. For example, DLP is managed through Defender for Cloud Apps but you will also need to jump into Purview. For things like reverse proxy on your M365 tenant, you will need to go into Azure and setup conditional access rules. Not a big problem and I can understand why the settings are located where they are but for someone just starting out with Defender for Cloud Apps, it will take some time to figure out.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Really easy to use for administrators and for end users, as all is unified in one single agent. Management and deployment is also very easy to do, so overall it is a user and administrator friendly product.

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I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.

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There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.

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More flexible and more features with easy integration with cloud services like Microsoft Azure and other cloud services. Overall both gives similar features but we prefer Microsoft cloud app security due to its high threat detection rate. mostly we have been able to stop the threat in very very less time.

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We felt that Netskope provided a more holistic view in the CASB space from a user and usage perspective. In addition, the cost structure for Menlo was a bit higher and was a bit more complicated in the installation and maintenance perspectives

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• Cloud App Security saves us thousands of dollars finding and rectifying apps security issues
• Identity Security Posture helps the organization identity stay in shape, saving thousands of dollars on security consultations
• The cost of suffering a breach cannot be quantified, CAS helps minimize the chances of the attackers succeeding, with excellent historical logging for most operations

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ROI is difficult to quote but protection against threat is biggest ROI for any company
• Confidential data is governed at micro level
• Upload/download of documents even to unwarranted sites like pdf convertor is blocked

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info